I recently stayed at The Ritz-Carlton in HK for a second time and it remains my top choice. The room view is amazing, and the staff is incredibly dedicated. The Ozone Bar is a must-try, with new drinks and delicious food like the "casquinha de siri". The hotel facilities are great, including the pool, gym, and changing room. The club lounge staff were fantastic, making my stay truly memorable.

Would definitely recommend this hotel.

The hotel facilities were top-notch, with a modern and clean fitness suite. The staff were professional, engaged, and knowledgeable, making my stay truly enjoyable. The location allowed for some spectacular views, and it was also conveniently located near designer stores for shopping opportunities. Additionally, the in-room dining service was quick and the food was tasty.

Nothing, all excellent.

The staff at the hotel were incredibly friendly and helpful. They made us feel welcome and went above and beyond to make our stay enjoyable. The views from our room were absolutely breathtaking, especially during the evening light shows. the hotel provided us with fresh fruit and cookies upon arrival, which was a nice touch.

The delay in checking into our room. Despite the stated check-in time, we had to wait until later in the afternoon to access our room.

Recently stayed at a hotel with the most breathtaking view, comfortable rooms, and great location. The corner suite had stunning views of the harbour and Kowloon. The room had ample seating to enjoy the view with friends over tea. The service from manager Gloria was personalized and exceptional. it was the best hotel experience with friendly staff, easy check-in, and delicious food.

Would definitely recommend this hotel.

As party people, we loved the amazing room view, dedicated staff, and the must-visit Ozone Bar. The new drinks and food options, like the delicious "casquinha de siri", made our stay even more enjoyable. The attention to detail in the decor is unparalleled, and the staff members were all on point.

Felt well taken care of, no complaints.

I had the best stay here. The hotel facilities were top-notch, with a stunning swimming pool and gym on the highest floor. The cleanliness was impeccable, and the breakfast had a great range of options. The location in the Elements mall made it convenient for shopping and transportation. The staff, including Brond, Joyce, Igor, Edward, Helen.

Not one thing.

Great room size for Hong Kong, enjoyed in-room service by Antony Periyasamy. Good in-room dining. Excellent service from staff, received free upgrade and late check-out. Furnishings were high quality and comfortable. Stunning views from harbour view corner suite. Efficient check-in and check-out. Good service in lounge, enjoyed afternoon tea and pre-dinner drinks cocktails with food. Superb restaurant staff at Tosca, accommodating changes to tasting menu. Amazing facilities, highest swimming pool and gym. Victoria Harbour suite was the best. Must try breakfast with incredible views. Perfect restaurants and bar. No faults.

The hotel offered a complimentary upgrade to a Deluxe Suite, which was spacious and had a stunning sea view. The staff at the reception were friendly and attentive, offering traditional Chinese tea and cookies upon arrival. The guest relation officer was excellent, providing a personal touch by accompanying us to our room and leaving a thoughtful note and complimentary cocktails. The swimming pool area was impressive, with a large screen displaying beautiful pictures and a relaxing atmosphere. The gym was well-equipped with Technogym equipment, perfect for a full body workout.

Despite having a reservation, we were not given the table we requested and had to sit at a different table. The staff apologized, but it was inconvenient and could have been handled better.

A truly exceptional stay at The Ritz-Carlton. The attention and care given to our daughter made it unforgettable. Personalized gifts, a special wristband, and friendly staff made her feel like royalty. The rooms had breathtaking views and the location was perfect with easy access to the metro. The food was excellent and the amenities were top-notch. Despite a small bathroom issue, we highly recommend this hotel for an unforgettable experience. we had a fabulous time and would definitely return.

The value for our money was great, with a stunning twin room that had amazing views of the harbour. The location was perfect, with easy access to the metro, mall, and ferry stations. The staff treated us like royalty and made our honeymoon truly magical.

Breakfast offerings could be improved with more variety and healthier options.

The hotel is in the perfect location with two hot tubs for a relaxing soak and a breathtaking view all around. The service is top-notch, from the friendly staff like Kathy and Wookie who made our stay unforgettable, to the impeccable room and bathroom. The breakfast buffet offers mouth-watering options like 48 hr slow cooked short ribs and endless lobster tails. The facilities and room advantages are second to none.

The check-in process could be improved. It would have been better if someone guided us to our room instead of having to navigate the elevators on our own.

We had a wonderful stay at this hotel. The cleanliness was impeccable, with the rooms being well-maintained and spotless. The hotel facilities were top-notch, with stunning views and a modern design. The staff were polite, caring, and went above and beyond to ensure our satisfaction. The location was just outside the hustle and bustle of the city, but still conveniently accessible by taxi or ferry. The breakfast offered a wide variety of delicious options, and we were impressed by the quality of food.

Nothing bad to say.

Our stay at this hotel was worth every penny. The room was absolutely fantastic, with breathtaking views and top-notch amenities. The location was perfect, close to the MTR and connected to a great shopping mall. The staff treated us like royalty, attending to our every need with utmost politeness and helpfulness.

The breakfast menu could have been better, maybe offering more high-class options for a luxury hotel.

Twin room with amazing view, vibrant bars and restaurants, world class pool with 360-degree view, easy metro and ferry connection. Personalized service from manager.

Nothing I didn't like to be fair.

As older guests, we enjoyed the stunning views of Victoria Harbour from our suite on the 118th floor. The beautiful symphony lights at night were truly a sight to behold.

The service at The Ritz-Carlton Hong Kong was outstanding. The staff anticipated our needs and went the extra mile to make our stay enjoyable.