Located in a convenient spot on the island near various bus terminals, The Ritz-Carlton, Macau offers easy access to attractions such as Macau Old Taipa village. Guests can also enjoy a short walk to nearby restaurants for lunch. The rooms provide a spacious and comfortable environment, with stunning views of the surroundings. The staff's excellent service is highlighted by their attention to detail and personalized approach. The breakfast at the Club Lounge is a particular highlight, with a wide variety of delicious options. the hotel offers various facilities and room advantages, ensuring a truly enjoyable stay.

Some guests might find the prices for certain amenities to be on the expensive side.

The friendly staff knows your name and greets you with a smile. Enjoy the spacious rooms and convenient location near shopping and attractions. Experience excellent service and a peaceful atmosphere.

This hotel provided an exceptional level of luxury and exclusive amenities. The attentive service was noteworthy. The stunning swimming pool and well-equipped spa center are not to be missed. The restaurant offers delectable dining options, as well as the convenience of in-room breakfast.

The room was not as spacious as expected.

We had an amazing stay at this hotel. The cleanliness was exceptional, with everything spotless and well-maintained. The hotel facilities were top-notch, especially the luxurious SPA and pool area which provided a relaxing break from our busy days. The location on the island was ideal, with easy access to transportation and a beautiful lazy river. The staff was truly outstanding, from the attentive and friendly interactions during breakfast to the personalized service provided by Melanie, Nick, Summer, Jono, and Amy. The attention to detail and thoughtfulness, such as the kids' tent with their favorite cartoon characters, the family photo album, and the special cake for my wife, made our stay truly memorable.

Nothing, it was perfect.

Exceptional luxury, outstanding service, fantastic staff, memorable experience, attentive and helpful.

Nothings.

The staff went above and beyond to make us feel special and welcomed. They arranged a surprise birthday celebration for me, complete with decorations and a special gift. The room was clean and spacious, and the hotel offered a convenient location close to key attractions. We also enjoyed the excellent service at the Club Lounge, where we were treated to delicious food and drinks during our stay.

While our overall experience was fantastic, we did encounter a couple of minor issues. The check-in process could have been smoother, as there was a slight delay in getting our room keys.

Great staff and service. Outstanding concierge and friendly staff. No hesitation in returning.

The hotel offered an amazing New Year's Eve party with fireworks and live music, which was a great way to start off the new year. the location was perfect, with easy access to shopping and dining options. The hotel staff was also very friendly and welcoming, which made for a pleasant stay.

The hotel room was a bit small and cramped, making it a bit difficult to move around comfortably. the breakfast buffet was not as impressive as expected, with limited options and some of the items being cold.