I loved my stay at this hotel; the staff was incredibly friendly and made me feel right at home. the cleanliness of the rooms was impeccable, and the spacious layout allowed my kids to play comfortably. the breakfast was outstanding, offering a variety of cuisines that catered to everyone’s tastes. Additionally, the location was superb, with easy access to nearby attractions and transportation options.

It was perfect.

Delightful breakfast, spacious room, fluffy blankets, and friendly staff. Great pool and sauna facilities, clean bathroom with luxurious shower head. Easy access to Cotai strip and stunning views, fantastic service, and well-equipped gym. A wonderful stay overall, highly recommended for a relaxing experience.

Great value for the money, spacious rooms with comfy beds, and top-notch staff treatment.

Breakfast delights: Improve breakfast queue management for faster service.

Family-friendly amenities. Close to Cotai strip. Convenient hotel shuttle buses. Friendly and helpful staff.

Felt well taken care of, nothing too much trouble.

I stayed at W Macau for a getaway with my family. the corner room had an amazing view of the city and the Eifel Tower. the room was well-equipped with good toiletries, a stocked mini-bar, and a comfortable bed. the modern decor and rooftop garden added to the vibrant atmosphere. Special mention to Cath for her friendly service.

Totally recommend this hotel.

Staff incredibly polite, friendly & helpful, with a vibrant energy! Gym & Spa top, notch with well, appointed facilities. Easy access to Cotai strip, adjacent sights, & LRT system. Hotel Shuttle Buses convenient for City, Ferry Terminal & Airport trips. Rooms spacious & comfortable; connecting rooms may be requested.

Check, in delays; issues with room readiness.

My recent stay at this hotel was nothing short of amazing. the staff here really went above and beyond to make our stay comfortable and enjoyable. the rooms were incredibly spacious, with comfortable mattresses that provided a good night's sleep. the location of the hotel is super convenient, with easy access to nearby attractions and the LRT system. We also appreciated the helpful and energetic staff who made us feel welcome throughout our visit.

While our overall experience was fantastic, there were a couple of areas that could be improved. Adding more front desks or streamlining the process further could help alleviate any potential delays.

Loved the modern and vibrant vibe of the hotel, a refreshing change in decor compared to other traditional options in Macau. the Dyson hair dryer in the room was a game, changer for my long hair. the services at the Away Spa were top, notch; I had one of my best massage experiences in Macau there.

Check, in took longer than I would've liked; had to wait till 3:20 pm for a clean room.

I keep returning for comfort, great service, and relaxation. Staff helped with currency tips at first stay. Enjoy Wi-Fi, fitness center, pool, massage, and more. Perfect for me. No smoking, no pets, paid parking. Will be back for New Year festivities!

We encountered a broken iron during our stay, but the hotel quickly resolved the issue. the amenities at the hotel were exceptional, making us feel like everything was taken care of. Overall I highly recommend this hotel.