Great staff! Early check-in was allowed and Pilar was helpful. Business center useful. Room WiFi can improve. Amazing breakfast, friendly and professional staff. Lovely hotel, 5 min walk to Basilica. Excellent staff, pillows super comfy. Best breakfast in Colombia. Spa massages fantastic. Close to everything. Rooms of good size, semi quiet, tasty breakfasts, good coffee.

The rooms were clean and comfortable, and the recently renovated decor added a touch of elegance. The included breakfast buffet was delicious, and I especially enjoyed the sea bass at the hotel's banquet hall. The outdoor pool was refreshing, and I appreciated the proximity to Restorante Milano Italiano. The temperature was perfect and there were no bugs to bother us. I highly recommend this hotel for a pleasant stay in Buga.

The rooms were clean and comfortable, providing a cozy atmosphere during our weekend stay. the friendly and helpful staff made us feel welcomed and ensured that all our needs were met. Additionally, the location of the hotel was convenient, as it was centrally located and close to shops and supermarkets, making it easy to explore the area.

On the downside, the rooms seemed a bit outdated and could use some renovations. Furthermore, there was a lack of basic amenities in the room, which was disappointing.

Lovely colonial building, friendly staff, great breakfast options, clean and spacious rooms with modern facilities, excellent pool facility, professional and attentive staff.

Nothing not to love.

Spacious rooms, friendly staff, and a relaxing atmosphere. Amazing swimming pool and helpful staff. Convenient location. Safe and close to attractions.

Lovely colonial-style building with excellent facilities including a swimming pool, jacuzzi, and sauna. Comfortable junior suite with a view of the pool, featuring a spacious king-size bed. Clean rooms with hot water in the shower. Convenient free parking and peaceful ambiance.

I recently stayed at a lovely hotel in a prime location, with great facilities and a delicious breakfast. The staff were friendly and accommodating, especially the porter, maids, and reception. The hotel was clean and had excellent wifi throughout. Despite some minor drawbacks, I would definitely recommend this hotel for a pleasant stay.

I recently stayed at a charming colonial-style hotel in a prime location. The hotel is very close to the center and only a short walk from the Basilica. The rooms are beautiful, clean, and spacious, with modern facilities. The friendly and courteous staff made me feel welcome throughout my stay. The breakfast options were great, and the wait staff provided excellent service. a wonderful experience with everything I needed during my visit.

The Wi-Fi in the room was a bit slow, but it worked perfectly fine in the lobby and restaurant areas.

I recently stayed at a beautiful, 19th century mansion in a safe area. The staff at this hotel was professional, warm, and truly made me feel welcome. The rooms were comfortable, with modern facilities, and I even had a small balcony. The breakfast buffet was amazing, with a wide selection of delicious Colombian dishes. it was a magical experience.

I totally recommend this hotel.

We had a wonderful time at this luxurious 4-star hotel. The staff was great and helped us with an early check-in. The hotel had a relaxed atmosphere and the swimming pool was amazing. The room was comfortable and had a small balcony. The breakfast buffet was fantastic and had typical Colombian breakfast items. The staff were professional and attentive. The pillows were super comfy. We also enjoyed the massages in the spa, they were fantastic.

I recently stayed at a lovely old colonial hotel in Buga for one night before my wedding. The hotel had great facilities including a swimming pool, jacuzzi, and sauna. Our junior suite overlooking the pool had a comfortable king-size bed and the room was clean. The staff were professional, warm, and provided excellent service. The breakfast was superb and the building's structure was beautiful. The hotel also had free parking and was quiet.

Strongly recommend this hotel.

Helpful staff, especially Pilar, who assisted us with early check-in. Convenient business center for our needs. Amazing breakfast with great options. Friendly and professional staff. Safe area, a short walk to the Basilica. Beautiful colonial-style building with lovely rooms and gardens. Clean, quiet, and spacious rooms with modern facilities. Secure parking available. Delicious dinner available at the hotel.

Wifi in rooms can be improved.

Safe location, 5 min walk to Basilica. Colonial-style building, beautiful rooms, and gardens. Friendly staff, especially wait staff. Great breakfast options. Clean, quiet, spacious rooms with modern amenities.

Lovely colonial hotel with great facilities, comfortable room overlooking pool, clean with hot water, free parking, quiet.

Nothing to be said.

My stay at this luxurious 4-star hotel was absolutely fantastic! The location was superb, just a short walk away from the city center. Everything was close by and easily accessible. The service provided by the staff was top-notch, from the room service to the bell staff. They were always attentive and professional, making my stay even more enjoyable. The room itself was spacious and beautifully decorated, with all the amenities I could ask for, including air conditioning and a mini-bar. The comfortable sitting area and dining table added a touch of luxury. The hotel's facilities were outstanding, with a stunning swimming pool and a spa that offered a wide range of relaxing treatments. I even had the chance to indulge in a sensational massage. this place exceeded my expectations and provided me with a truly enhanced and comfortable experience.

Families looking for a luxurious and comfortable hotel with excellent service should definitely consider staying here.