The breakfast had a good variety of options and was enjoyable. The facilities were clean and well-maintained. The staff was friendly and provided good customer service.

The safe-deposit box in the room was too small for a laptop and was inconveniently located low to the floor. The internet connection was poor and there was difficulty in plugging in devices due to the limited cable outlets and their inconvenient placement.

Outstanding staff, comfortable beds, excellent breakfast, perfect location near mall. Spacious suite, great shower, lovely mountain view, beautiful rooftop bar.

Hard to think of anything.

The facilities and breakfast were lovely. Being right next door to a HUGE shopping mall was incredibly convenient. The staff went above and beyond to assist with anything we needed. The rooms were spacious and comfortable. I especially enjoyed the extra amenities offered, such as the spa and fitness center. The location was perfect, close to popular attractions and activities.

The coffee service was sometimes slow during our stay.

We loved the spacious and comfortable suites which also had a fabulous view of the city. The location next to a mall in a good neighbourhood was perfect for us, as we could walk around the quiet area at night. The staff was outstanding, and we appreciated their help with everything from arranging tours to ordering room service.

The hotel is in a great location, right by the Santa Fe Mall and the Strada Centre. The room was spacious and well-equipped with modern amenities such as a kitchenette and a large TV. The gym and sauna on the top floor were also nice amenities to have. The service from the staff was attentive and friendly.

There was one aspect of the hotel that fell short - the breakfast. It was quite mediocre, with little variety to choose from.

Great location near shopping malls, cafes, and casinos. Friendly and attentive staff. Clean and well-maintained rooms with modern furnishings. Nice view from the lounge bar on the 15th floor. Good breakfast and a comfortable bed in the room.

We had a wonderful stay at this hotel! The suite was incredibly spacious, with stunning views of the city and surrounding mountains. The room had more than enough space for us, with a comfortable sofa and a table and chairs for extra seating. The location was perfect, right next to a mall called Oviedo and in an upmarket safe area in El Poblado. It was so convenient to be just a short walk away from shopping and dining options. The service was exceptional, with the staff going above and beyond to make our stay memorable. The breakfast buffet was absolutely delicious, with a wide variety of hot and cold dishes to choose from. We looked forward to starting our day with such a delectable meal.

This place is highly recommended for families.

The hotel is located in the heart of a bustling town, with plenty of restaurants just a stone's throw away in the Strada center. The rooms are spacious, with comfortable beds and a clean bathroom. The staff is friendly and always ready to assist with any requests. The breakfast offers a variety of options, including a delicious hot meal. The rooftop bar provides a stunning view of the city and the mountains.

Some staff members were not as knowledgeable when it came to providing information about the local museums.

I had a fantastic stay in this hotel. The staff was attentive and kind, and the cleanliness of the room was impeccable. The breakfast offered a wide variety of fresh fruit and the hotel facilities were excellent. The location was perfect, situated in the lively El Poblado area and close to shopping malls and restaurants. The hotel also had a rooftop terrace with beautiful views.

Nothing for me.

The location is perfect, close to shopping centers and easy to get around. The suites are clean, comfortable, and well-furnished. The staff is outstanding, always willing to help and fulfill any request. The amenities are great, from the rooftop bar with a stunning view to the gym with unbeatable scenery. This hotel is very comfortable and cozy, with everything you need for a relaxing stay.

This place is perfect. I highly recommend it to everyone.

The value for money at Novelty Suites was excellent. The room was comfortable, clean, and spacious, with great views of the city and mountains. The location was perfect, close to malls, restaurants, and within walking distance of Santa Fe. The staff, especially Juliana and the boy at the egg station, were friendly and attentive.

The breakfast option could have been improved with a greater variety of food.

During my recent stay at a hotel in Medellín, I had a wonderful experience at Novelty Suites. The room was spacious and comfortable, with a walk-in closet and seating area. The breakfast offered a wide variety of choices, including fruits, bread, cereals, yoghurt. The location was convenient, within walking distance to a restaurant called Mercado Del Río and a 20-25 minute walk to the Poblado metro. The staff at the hotel were friendly and always available to assist, and I want to give a special shout-out to Alvaro in the restaurant for his exceptional service. I highly recommend staying at Novelty Suites for a great base in Medellín.

I travel every week for business and have stayed at several hotels in El Poblado. So far, this is the best hotel! The staff is amazing and deserves 10 points above all. The breakfast was delicious and the outdoor garden area was the perfect place to enjoy it. The location is great, easy walking distance to many restaurants and a short walk to metro stations. The two-bedroom suite had plenty of room and the bathroom facilities, especially the shower, were the best we've had. a fantastic hotel experience!

I would definitely recommend this hotel.

The location of this hotel was perfect, right in the center of a very happening town. The cleanliness of the rooms and the hotel facilities were superb. The staff was incredibly friendly and helpful. The breakfast buffet was excellent and had a wide variety of options.

Nothing to dislike.

The breakfast spread was plentiful, delicious, and varied. The dining room staff was excellent. The suite had great views and was spacious. The location was convenient, with nearby malls, casinos, and restaurants. The hotel staff was professional, helpful, and courteous.

There was nothing I didn't like.