Great location for exploring the city and easily accessible bus stops. Wide range of dining options nearby and a convenience store around the corner. Well-equipped rooms with modern amenities and comfortable beds. Friendly and helpful staff, especially Teresa at the front desk. Delicious breakfast options to start your day.

Our room was well-equipped with a comfortable bed, large bathtub, and plenty of storage for our belongings. The hotel's location was ideal, just one block away from San Jose's downtown attractions and historic district. Despite some noise at night, we felt safe and had an enjoyable stay. we recommend this hotel.

Great location - close to all attractions and easy to get around the city. The staff was friendly and helpful. The breakfast was good, with eggs included. The room was comfortable and modern.

The room had no windows, which made it feel stuffy and smelled unpleasant. The internet connection was poor, making it difficult to stay connected.

This hotel is a great value for money. It is located in the center of the city, very close to many bus stations and the airport. The staff is extremely helpful and friendly. The rooms are spacious, with comfortable beds and air conditioning. They even have balconies! The breakfast is ample and the coffee is plentiful, which is a great way to start the day.

Negative/All is ok: Honestly, there is nothing that needs improvement in this hotel. Everything was just fine, especially for the price paid.

I had a great stay at the Novo Hotel. The location was perfect, just a short walk from Central Avenue and close to great restaurants. The room was spacious and bright, with comfortable beds and a lot of natural light. The staff, especially Flor and Mariella, were friendly and helpful. The breakfast was delicious and there were plenty of options to choose from. I highly recommend this hotel for its excellent location, comfortable rooms, and friendly staff.

The hotel is conveniently located near all bus stations and the city center, making it perfect for those traveling around the area. The rooms are equipped with many facilities, such as a fridge and jacuzzi bathtub, ensuring guests have a comfortable stay.

The hotel's breakfast menu is lacking in value, with limited options and poor quality.

The breakfast was delicious and filling, with eggs, toast and coffee to start our day. The location was perfect for exploring the city, with lots of nearby restaurants and shops within walking distance. We also appreciated the friendly and helpful staff, always ready to offer suggestions for things to do and see.

The area surrounding the hotel did feel a bit unsafe, especially at night. We also found our room to be a bit cramped with no windows, which made it feel dark and stuffy.

Central location, clean rooms, friendly staff, delicious breakfast, good value for money.

No noteworthy negative aspects.

Convenient location near downtown and bus stations. Walking distance to everything. Safe and secure. Easy access to Tuasa bus Terminal for airport transfers. Restaurant on-site for meals.

Felt safe walking at night, no complaints at all.

I had a great value for my money at Novo. The room was cozy and bright, with a comfy bed and plenty of light. The hotel's location was convenient, close to the bus terminal, and the staff were friendly and helpful.

The hotel breakfast menu could use some improvement, maybe adding more variety or options.

The hotel is conveniently located in the center, making it easy to reach from the airport and various bus stations. The rooms are well-equipped, with comfortable beds and ample natural light. The staff is friendly and attentive, ensuring a pleasant stay. Additionally, the breakfast offers plenty of coffee to start the day.

No significant issues encountered during the stay.

I had a short stay at a hotel in downtown San Jose and I must say, it was a pleasant experience. The room was clean and comfortable, and the bed provided a good night's sleep. The location was convenient, just a short walk away from the main pedestrianized street. The staff was friendly and helpful, and the breakfast was tasty. Despite a few minor drawbacks, such as the dated decor and lack of a window in the room, I would still recommend this hotel for its cleanliness, convenience, and overall value. I had a positive experience and would consider staying here again.

stayed here again and novi was even better than i remembered. great staff, super convenient location, and clean, comfy rooms. loved being able to walk to the central market and catch the bus to the airport. breakfast included too. exceeded my expectations for sure.

Elevator was out of order.