Lovely location opposite a beautiful church, with enchanting balcony views. Helpful and accommodating restaurant staff. Good breakfast and dinner. Welcome drink included. Forget Rapunzel, this place is enchanting. 👌

Great place to spend Xmas with your family, stunning location with breathtaking views. The hotel's buffet style breakfast was very appetizing with lots of choices. The staff is friendly and the housekeeping team is doing an excellent job keeping everything sparkling clean.

The staff at the reception was extremely unprofessional, rude and unfriendly throughout our entire stay and this started out our New Year holiday with a bitter taste. The SPA facilities were not well-maintained, and the pool was cold and dirty.

We absolutely loved our stay at this luxurious hotel! The location is perfect, within walking distance of all the major city attractions. The best thing about this place is the top-notch service we received from the friendly and helpful staff. They went above and beyond to ensure our comfort and satisfaction. The room was beautifully furnished and equipped with all the necessary amenities, including a lovely balcony where we could relax and enjoy the stunning views. The spa and wellness center here is simply amazing, with an indoor swimming pool, sauna, jacuzzi, and massage services. We also took advantage of the sun terrace and garden area, which provided a peaceful and serene environment to unwind and rejuvenate. The overall cleanliness and quality of this venue were exceptional.

We highly recommend this hotel to everyone.

If you want a peaceful and convenient location, this hotel is perfect. It is nestled in a quiet area, away from the hustle and bustle, yet still close enough to the city center. The walk uphill to the hotel might be a little challenging after a long day of exploring, but it is worth it for the stunning views. The staff is friendly and helpful, providing excellent service. The rooms are clean and comfortable, with modern furniture and breathtaking views. The breakfast is decent, offering a variety of options to start your day.

The TV instructions were missing, causing confusion for guests.

We had a wonderful stay at a hotel in Karlovy Vary. The view from our spacious room with a balcony was absolutely amazing. We especially enjoyed waking up to such a breathtaking sight every morning. The hotel's location was also great, allowing us to enjoy a peaceful and quiet atmosphere. The breakfast and dinner served were delicious, and the friendly staff made us feel welcome throughout our stay. I highly recommend this hotel for a memorable experience in Karlovy Vary.

I loved my stay in Karlovy Vary. Clean rooms, amazing swimming pool and spa, relaxing massage, and great breakfast with various options. The location is ideal, near the Russian church and a short walk to the center. The staff is friendly and helpful, and having a phone in the room was convenient. The room itself was spacious with a balcony. a wonderful experience.

We stayed at a hotel in a great location, right in front of a beautiful Russian church and only a 15-minute walk from the center. The room was spacious and had a balcony with an amazing view. We enjoyed the breakfast and dinner, which had a good selection of food. The staff was friendly and the hotel had a stylish atmosphere. The wellness area was great, although it needed to be booked in advance. We also appreciated the welcome drink, a bottle of Czech Bohemia Sekt.

Couldn't fault. 😊