The value for money at this hotel was excellent, as the view from the room was absolutely stunning and worth every penny. The location on the rim of the crater provided breathtaking views, and the staff treated us with great hospitality.

The breakfast option could have been improved with a wider variety of choices.

The view from the windows was stunning, overlooking beautiful surroundings. The beds were comfortable with fluffy pillows. The food at the restaurant was delicious. The staff was helpful and spoke English. The spa experience was amazing.

Incredible views of Crater Pululahua and San Antonio. Comfortable and clean hotel with modern and stylish decor. Ample hot water and good WiFi. Upgraded rooms with dual windows for a double view. Lovely massages available. Great location near walking trails. Friendly and helpful staff. Generous and accommodating dining experience

Nothing to fault

The view here is everything. Waking up to amazing views of both the crater and the garden is a real treat. Plus, the hotel offers complimentary upgrades, so you may get lucky and have both views from your room. The staff are really helpful and speak English, which is a bonus for international travelers. The restaurant serves delicious food, and the spa is a great way to relax and unwind. Highly recommend a stay!

Felt right at home here, with no complaints at all.

The view is incredible, with dual windows offering a double view. Comfortable bed, ample hot water, and good WiFi. Upgrading to balcony or top floor room recommended for better views. Book a massage for a lovely experience. Great walking trails nearby. Staff, especially Omar, are excellent.

I had the most amazing time at this hotel. The views were absolutely breathtaking, especially from the large windows in the room. The bed was incredibly comfortable and there was always plenty of hot water. The WiFi worked perfectly. The staff, especially Omar, were friendly and helpful. The walking trails nearby were fantastic and offered stunning views of the area. The breakfast was superb and the Crater SPA was a must-try.

Nothing, all was good.

The room size and view were superb. Simple but elegant decoration. Excellent bed size and comfort. Attentive service staff.

There was nothing I didn't like.

The views from the rooms were absolutely stunning, with panoramic views of the mountains and the city below. It was truly breathtaking. The staff at the hotel were incredibly friendly and welcoming, providing excellent hospitality throughout our stay. The location of the hotel was perfect, secluded and peaceful, away from the noise of the city. It was a great getaway to relax and enjoy the beautiful scenery.

The hotel could use some updating and renovation. The rooms felt a bit outdated, especially the woodwork, which looked worn and in need of repair.

We loved the breathtaking views from the large picture windows, the comfortable beds with fluffy pillows, and the great food at the hotel restaurant.

Felt cozy, no complaints at all.

The location of the hotel was absolutely stunning, with amazing views of the surrounding area. We loved waking up to the breathtaking scenery of the crater and the mountains. The room was also very spacious and comfortable, with all the amenities we needed. Additionally, the staff were friendly and accommodating, making us feel welcomed during our stay.

One downside was the distance from the city center, which required a long and expensive taxi ride. Another issue was the lack of blinds or curtains in the bathroom, which made us feel a bit exposed.

We got great value for our money at this hotel. The room was comfortable with beautiful views and thoughtful amenities. The location was interesting, with foggy afternoons and stunning mornings overlooking the crater. The staff, especially Omar, were great and provided excellent service.

Breakfast offerings could have been more affordable for larger families. However, the overall experience at this hotel was a perfect escape with friendly staff and breathtaking views.

The hotel location offers stunning views of the crater and surrounding area, including the valley and mountains towards Quito. The large, well-furnished rooms provide windows on both sides, allowing for breathtaking views. The restaurant is renowned for its excellent food, with great breakfast options and a variety of interesting and delicious meals, perfect for vegetarians and vegans. The hotel also offers a range of spa treatments, including volcanic mud wraps and cacao facials, for a unique and relaxing experience.

We felt safe walking at night and had no complaints whatsoever.

The room is spacious, with a flawless bathroom. The views from the hotel are awesome, especially when the weather allows. The breakfast served is superb. The location is perfect for those who enjoy walks and hiking trails.

We had an amazing stay at El Crater with stunning views of the crater and gardens from our complimentary upgraded room. The staff, especially Omar, were incredibly helpful and spoke English fluently. The presence of friendly llamas and a dog added to the charming atmosphere. The restaurant and spa were excellent, and the location was perfect for exploring the walking trails nearby. Highly recommend!

Can't recommend highly enough this hotel.

Spent Xmas at this hotel and had a fantastic time. The views from the room were absolutely stunning, with panoramic vistas of the surrounding nature. The location was perfect, offering a peaceful and quiet retreat away from the city. The staff were friendly and attentive, making us feel welcome throughout our stay.

The rooms were a bit outdated and could use some renovations. Additionally, there were limited activities to do in the area, so if you're looking for more things to do, you might need to take a cab to explore further.