During my stay, the hotel staff, including Mohamed Hegazy, Mohamed Yousef, Mahmoud Aly. the hotel facilities were fantastic, offering a variety of amenities such as a state-of-the-art gym, stunning beach, and multiple swimming pools. the location was perfect, providing breathtaking views of the Mediterranean Sea, creating a serene atmosphere. the breakfast served was delicious, with a wide variety of options to choose from.

Nothing.

During my stay at Rixos Premium Alamein, the exceptional customer service provided by the concierge team stood out. Their attentiveness, hospitality, and willingness to assist made me feel truly valued. the stunning views from the luxurious suite and the fantastic design of the hotel added to the overall experience. the on-site restaurants, especially Khedewi, offered delicious meals worth savoring. Overall, a great choice for a memorable stay.

No complaints to mention.

I keep returning for business. They kindly assisted with adaptors. Offers all I need: Wi-Fi, pools, beach access, fitness center, spa. 24-hour services, activities, and more. Comfortable and convenient. No pets. Don't regret choosing here every time.

My recent stay at Rixos Alamein was outstanding! I stayed for a week for a leisure trip and was truly impressed by the exceptional customer service provided by Amira, Gihan, Kareem, Hamada, and Mohamed. the room had a fantastic view, the hotel design was great, and the on-site restaurants, especially Khedewi, offered delicious options. the multiple swimming pools and clean beach were perfect for families. the hotel's location was ideal for a relaxing getaway.

Couldn't recommend this hotel more.

Exceptional value for money, luxurious room with breathtaking views. Outstanding staff, warm hospitality, and impeccable service at every turn made me feel truly at home. Cons: the food for breakfast could be more diverse and flavorful.

Enjoyable stay with delicious food, multiple pools, fun entertainment, kids' section, professional staff, serene views.

Felt well taken care of, no complaints at all.

Friendly staff, great food, beautiful location, exceptional cleanliness, and marvelous view.

The staff was always friendly and welcoming. I particularly enjoyed the complementary breakfast and dinner, as the food was excellent and diverse. the location was ideal, whether to stay in and relax or explore the surrounding area.

Although the situation was quickly resolved and the staff was apologetic, I did have a problem at the restaurant that left me slightly unsatisfied. However, beyond that, I can't find any other aspect to complain about.

The hotel is located on the sand, right on the beach, offering stunning views of the ocean. It is also conveniently close to various city attractions. The rooms are clean and the bathroom is well-maintained. The staff is friendly and provides excellent service, ensuring that every request is attended to promptly. The breakfast is delicious and there are various facilities available for guests to enjoy, such as a heated pool and a restaurant serving tasty food.

Some guests have mentioned that the rooms with a panorama view lack a balcony, and there have been instances where the glass walls were not cleaned properly.

This hotel provided us with luxurious amenities that met our needs. the indoor and outdoor swimming pool, along with the sauna and jacuzzi, were amazing. the massage was relaxing and the spa center was peaceful. the food at the restaurant was delicious and we enjoyed the poolside snack bar. the staff was attentive and the location with beach access was great.

The only minor issue we encountered was an incident during our dining experience. the staff handled it professionally and provided us with an apology for the inconvenience.

Very friendly staff, great location and room view, luxury hotel, many swimming pools.

Nothing at all.

I had an incredible experience at a hotel in El Alamein. The staff members, from the check-in to the cleaning staff, were delightful and always eager to help. The hotel building itself was breathtaking, and the views were stunning. The food was excellent, with a special mention to the grilled chicken I had on my last night. The pool on the fourth floor also offered a wonderful view and had helpful staff. I highly recommend this hotel for its luxurious amenities and helpful staff.