Excellent location, opposite the cathedral. Friendly and helpful staff. Easy check-in with valet parking. Amazing view from the room. Comfortable beds.

The cuisine at this hotel is simply mind-blowing, with a superb menu and exquisite flavors that will leave you in awe. The location is absolutely jaw-dropping, with stunning views of a historic cathedral and a monumental bronze statue that will take your breath away. And let's not forget about the great spa, where you can indulge in ultimate relaxation and rejuvenation. From the moment we arrived, we were treated like VIPs, with staff members going above and beyond to ensure our comfort. The rooms are spacious, clean, and equipped with all the amenities you could ask for, including free Wi-Fi. In addition, the hotel offers a range of services, from luggage storage to 24-hour room service, making our stay even more convenient. our experience at this hotel was beyond super, and we highly recommend it to anyone seeking a truly memorable getaway.

The location is unbeatable, right in the center with convenient parking. The rooms with cathedral views are stunning. The hotel is brand new and stylish with friendly staff. Complimentary coffee and water in the room.

Felt lucky, no complaints.

I had a fantastic stay at a hotel in Reims with a great location near the cathedral. The staff at reception were incredibly friendly and efficient, making check-in a breeze. The highlight of my stay was the amazing view of the cathedral from my room, which had an open window and a Juliette balcony. The bed was extremely comfortable, ensuring a good night's sleep. The hotel itself was beautifully designed, with a lovely restaurant and a terrace overlooking the cathedral. The valet parking service was convenient and made the check-in process hassle-free. In the morning, the staff went above and beyond, ensuring my car was ready for an early departure. I highly recommend this hotel.

We had a lovely stay at this hotel and enjoyed the exceptional view of the cathedral. the location couldn't have been better, allowing us to easily view the cathedral's light show. Our room was clean and comfortable, and we were even upgraded upon arrival. the staff was accommodating and even stored our champagne for us. a great experience at La Caserne Chanzy Hotel & Spa, Autograph Collection.

Nothing to complain about at all. 😊

Staying here during our Thanksgiving holiday has been a wonderful experience. the staff was very friendly and helpful, making us feel welcome from the start. We loved the key location of the hotel, as it was right in the heart of the city and allowed us to explore all the nearby attractions with ease. the room was modern, clean and comfortable, and we particularly appreciated the complementary beverages and snacks that were offered. We also enjoyed taking advantage of the spa facilities, which were the perfect way to unwind after a busy day of sightseeing.

Although our stay was great, there were a few issues we encountered. the breakfast room was often crowded during peak hours, and the staff struggled to keep up with restocking the buffet.

Brand new and stylish hotel. Friendly staff. Room with cathedral view. Efficient service. Compensated with champagne voucher. Helpful concierge. Clean and comfy room. Wonderful spa experience

Nothings

The location of this hotel is simply incredible. It is situated right in front of the Cathedral, making it the perfect spot to explore the city. Additionally, the adjoining restaurant offers a great dining experience, with attentive staff and delicious food. The rooms are comfortable and clean, providing a relaxing space to unwind after a long day of sightseeing. The breakfast spread is excellent, offering a variety of options to suit every palate. The views of the cathedral from the rooms are breathtaking, adding to the overall charm of the hotel.

The shower situation was a letdown. There were reports of showers flooding, which can be quite inconvenient.

Perfect location in front of cathedral. Friendly and helpful staff. Good breakfast with wide options. Chic and comfortable room with cathedral view.

I had a truly amazing experience at this fabulous hotel. the location is great, with a direct view of the cathedral. I was lucky enough to have a room with front row seats to the annual light show, which was absolutely mesmerizing. the room itself was spacious and comfortable, providing everything I needed for a pleasant stay. the hotel staff were friendly and helpful, making me feel welcomed throughout my visit. the cuisine at the hotel's restaurant was superb, and the spa was a great addition to my relaxation. I would strongly recommend this hotel to anyone visiting the area.

None 🙌

Great location with amazing view of the cathedral from the room. Comfortable and clean rooms. Nice spa with quiet atmosphere. Accommodating staff for late check-out and storage of champagne. Valet parking made check-in effortless.

Felt very well, nothing too much trouble.

I recently stayed at La Caserne Chanzy Hotel & Spa in Reims for a weekend getaway. The location of the hotel was fantastic, right opposite the cathedral. The service provided by the staff was superb - they were friendly, efficient, and went above and beyond to ensure our needs were met. The restaurant at the hotel offered excellent value for money, especially when it came to their wine list. The rooms were modern, clean, and well-maintained, providing a comfortable stay. I was also impressed with the underground parking facility and the effort made by the concierge to assist us.