This hotel is great value for money. The prices are reasonable and the attention to detail is excellent. The location is perfect for exploring the city and it's also very convenient for easy access to both major railway stations. The rooms are quite spacious and the basic amenities provided are satisfactory. The staff is friendly and the service is excellent. Additionally, the breakfast options for those with gluten-free and dairy-free requirements are available and catered to well.

The cleanliness of the rooms and the hotel facilities were top-notch. The staff was very friendly and helpful, making our experience even better. We also loved the convenient parking and the hotel's great location right across from the Eurostar train station and Westfield shopping center. It was so easy to explore this city, with the town just 5-10 minutes away.

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Helpful and friendly staff, specially Maria and Geoffrey. Fabulous breakfast with lots of choices. Unique and quirky hotel with great atmosphere. Excellent location and convenient parking. Multi-lingual staff ensured a comfortable and quiet room next to friends. Great bar with nice vibe. Highly recommended.

During my Thanksgiving stay, I loved how clean and well-maintained everything was. the staff were also very friendly and helpful, making my stay even more enjoyable. the hotel was located in a convenient area, with everything I wanted to see and do within easy walking distance. the vending machine and retro games were also a fun touch that added to the overall experience.

My only complaint was that the room I stayed in was a bit noisy at night, which made it hard to sleep. the bathroom could use a bit of updating as some of the tiles were starting to look a bit worn.

American buffet, close to train station and shopping center. Fun outdoor area, great food. Friendly staff. Perfect for a ladies' night. Close to nightlife in the city. Convenient location for concerts and shopping. Delicious cocktails and dinner. Spacious and clean rooms. Amazing homemade breakfast. Parking available. Comfortable beds and beautiful decor.

I had a wonderful stay at this hotel. The rooms were spacious and clean, and the staff members, Rachel and Marvin, were friendly and helpful. The location was perfect, with everything within walking distance. I loved the retro games and vending machine at the entrance. The hotel had a warm and cozy atmosphere, and the lift and cleaning services were prompt. a great experience.

There was nothing I didn't like about my stay at the hotel. 😊

The hotel is conveniently located right across from a large shopping centre, making it easy to shop and grab a bite to eat. It is also close to downtown, so exploring the city is a breeze. The room was clean and comfortable, and the staff were friendly and helpful. The breakfast was delicious and had a variety of options to choose from. Additionally, the rooftop terrace offers a great view of the city.

The hotel could benefit from having a lounge or waiting area for guests to use after checking out.

During my recent stay at Mama Shelter, I was delighted to discover the vibrant and colorful décor that my daughter adored. The bright atmosphere added a fun and playful element to our experience. The hotel's unique design truly sets it apart from other establishments. Additionally, the staff at Mama Shelter were incredibly friendly and attentive, ensuring that we felt welcome throughout our stay. The downstairs bar had a fantastic atmosphere, with a great selection of food and drinks, complemented by a talented DJ. The hotel's location near the main train station and shopping center made exploring the city incredibly convenient. The outdoor area, complete with a fire pit and cabanas, provided a fantastic spot to relax and unwind. The food served at Mama Shelter was exceptional, and the breakfast buffet offered a rare opportunity to enjoy a true American spread in Europe. Despite a few minor issues, such as the air conditioning not working in our room, we were promptly upgraded to a lovely room. I had a fantastic time at Mama Shelter and would highly recommend it to others.

Great location near train station and city center. Friendly staff and clean rooms. Optional breakfast with extensive food choices. Fun outdoor area and delicious food.

We had a great stay at Mama Shelter! The location was perfect, close to many attractions in the city. The hotel was beautifully decorated and extremely clean. The beds were very comfortable, ensuring a good night's sleep. The staff went out of their way to accommodate our needs, providing us with a quieter room. We appreciated the thoughtful birthday wishes on the mirror for my girlfriend. The on-site parking was convenient, and the facilities provided were satisfactory. we were impressed with our experience at Mama Shelter.

No complaints 😊