Nice and clean rooms, with comfortable beds and quality linen. Free wifi in the rooms worked without any issues.- The hotel is conveniently located close to the highway and offers free parking.- There is a tram close by that takes you to the city center of Bordeaux in about 25 minutes.- Friendly staff at the reception who are helpful in giving directions.- Breakfast included in the rate was of very good quality.

Lack of complimentary amenities, such as bottled water and tea bags. Inadequate air conditioning, resulting in a warm room even after turning down the temperature.

I recently stayed at Mercure and it exceeded my expectations. The location was convenient, near the freeway, and close to public transportation. The rooms were clean, spacious, and had great soundproofing. The air-conditioning worked perfectly. The breakfast provided was delicious, especially the fresh orange juice. The highlight of my stay was the exceptional customer service from receptionist Thomas, who went above and beyond to make our stay enjoyable. I highly recommend this hotel for a comfortable and affordable stay.

Can't recommend highly enough this hotel.

We had a fantastic stay at this luxurious hotel! The location was ideal, situated near a large lake and surrounded by beautiful gardens. It was nice to be on a small hill away from the city center, as it provided a peaceful and tranquil atmosphere. The service was impeccable, with attentive staff who went above and beyond to make our stay comfortable. The room amenities were top-notch, from the cozy sitting area to the spacious terrace. The free Wi-Fi was a bonus, allowing us to stay connected during our trip. The on-site dining options were excellent, with a restaurant and bar/lounge area offering delicious meals and refreshing drinks. The leisure facilities, including the outdoor swimming pool and sun terrace, were perfect for relaxing and unwinding. We also appreciated the additional services such as room service, laundry, and tours/ticket assistance. this place exceeded our expectations and provided us with enhanced comfort and quality services.

In conclusion, we highly recommend this hotel to anyone looking for a luxurious and relaxing stay. The impeccable service, comfortable rooms, and beautiful surroundings make this the perfect choice for any traveler.

The beds were very comfortable, and the swimming pool was excellent for a refreshing dip on a hot day. The staff were friendly, and the free wifi was easy to set up. The hotel's location near the motorway and ring road made it easy to access.

The hotel is located near a lake, which resulted in an abundance of mosquitoes. The hotel was undergoing renovations during my stay, which made it a bit noisy.

Lovely staff, quick tram access, comfortable room, convenient location near lake and exhibition center.

Nothing to complain about at all.

Good sized room with comfortable beds and typical hotel bathroom. Access to small fridge and Wi-Fi. Convenient location near convention center and public transport. Pool and spacious foyer. Friendly staff and good food options.

Our stay at this hotel was absolutely mind-blowing! The rooms were super spacious and comfortable, easily accommodating our family of four. The beds were so cozy that we had the most jaw-dropping night's sleep. The hotel had an awesome pool where the kids had a blast, and the expansive foyer/reception area provided plenty of room for them to run around and play. We were wow-ed by the complementary coffee making facilities and water in the minibar. The secure off-street parking was a great plus, and we loved being near a variety of family restaurants. The good public transport system made it a breeze to explore the city. The staff were incredibly friendly and made us feel right at home. We didn't eat at the hotel, but the food looked absolutely delicious. The buffet breakfast was simply excellent and the room itself was delightful. We loved having a room on a higher floor, the view was simply stunning. Even though the surrounding area wasn't scenic, we enjoyed taking a walk to the nearby lake and hopping on a tram to the city center. The restaurant, nestled next to the pool and surrounded by bushes, offered a lot of privacy. And the fact that our two large dogs were also welcome and allowed in the bar area made our stay even more exceptional. We were blown away by the spacious and well-equipped room, and the breakfast buffet had a great range of options. The receptionist who greeted us was lovely and incredibly helpful. The beds were incredibly comfortable, and the cleanliness of the hotel was top-notch. our stay at this hotel was absolutely fabulous, and we would highly recommend it to anyone seeking a memorable and enjoyable experience!

stayed at mercure in bordeaux before, but this time was even better - cozy room, quick tram access to city, and lovely staff made it a great stay!

one lift out of service