Friendly staff, convenient location near historical attractions, clean environment, refreshing shower experience, serene atmosphere for a good night's sleep. Late-night check-in was fast, helpful reception manager, affordable parking. Ideal location for easy access to the city center.

Excellent staff and spacious, clean rooms. Had a comfortable stay and enjoyed the beautiful hotel. Upgraded room without extra cost. Check out time at noon was a major plus. Breakfast had a lot of choice. I highly recommend this hotel.

We had a wonderful stay at a hotel in Rouen. The friendly staff at Mercure were incredibly helpful, even late at night when we needed a pharmacy. The location was perfect, right across from the beautiful promenade along the Seine river. We enjoyed delicious breakfast options, and the restaurant menu de jour at Honfleur was excellent. Our rooms overlooked a quiet park, and it was an easy walk to the old part of town and cathedral. The check-in was fast, and the parking was affordable at only 0,60 Euro/h. we couldn't have asked for a better experience.

Couldn't fault anything during our stay 😊

We had a fantastic stay at this luxurious hotel. The location was absolutely perfect, just a short walk from the Old Town and its historical gems. It was so convenient to explore the city's attractions, like the stunning cathedral and the beautiful Jeanne d'Arc church. The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The hotel was spotlessly clean and well-maintained, creating a serene atmosphere for us to relax and recharge. The shower was invigorating, and the provided shower gel was a thoughtful touch. We also appreciated the comfortable bed and the blackout curtains, ensuring a restful night's sleep.

We highly recommend this hotel to everyone. It ticks all the boxes for a comfortable and enjoyable stay.

Spent my New Year's Eve at a hotel in the city that was in a walking distance from the historical Old Town. The hotel staff had big smiles and were able to accommodate our group with comfort and extra help. All our needs were met, including a spacious room and a satisfying breakfast in the morning. The location was a key advantage, providing easy access to the city center and nightlife options that made our New Year's Eve memorable. The cozy atmosphere of the hotel room was ideal for the cold winter night.

The parking lot of the hotel was not spacious enough, and we had to pay a high hourly rate. The neighborhood had limited options for food, and we had to walk for around 20 minutes to find an open restaurant.

The hotel is conveniently located on the dual carriageway, allowing for easy access to Rouen Town historic centre. It is just a short walk away from a variety of restaurants and amenities. The rooms are clean and comfortable, with spacious layouts and modern decor. The breakfast buffet offers a good selection of fresh fruit and pastries. The staff is friendly and helpful, ensuring a pleasant stay.

The rooms do not have individual temperature controls, making it difficult to adjust the temperature to personal preferences.

We loved the spacious room, perfect for a family of four and a medium-large dog. The secure parking was a great convenience, and the breakfast was delicious. The hotel's location is ideal, within walking distance to the Cathedral and the paths are well lit and safe even at night. The receptionist, although a bit busy when we checked in, gave us a thorough briefing later on. The hotel was surprisingly quiet, considering it was fully booked.

Nothing at all. 😄

Spacious family room for active children. Big main bed. Short walk to city center and attractions. Helpful reception with marked map. Inexpensive and secure parking garage. Great breakfast buffet. Nice location close to tourist areas. Clean rooms with all amenities

Couldn't find any faults at all.

I had a great experience at the hotel. The staff at Mercure were extremely friendly and helpful, and the restaurant staff were also very attentive. When we had an issue with the AC in our room, the receptionist quickly came to fix it. The family room was spacious and allowed plenty of room for the children to play. The main bed was comfortable, and we appreciated the map provided at reception to help us navigate the city center, which was just a short walk away. we were impressed with the fast response and helpfulness of the staff.

The breakfast at Mercure was excellent, with a good selection and a really helpful waitress. Our privilege room was quiet, spacious, and well appointed. The staff were welcoming and efficient. We also appreciated the room upgrade and the map provided by the receptionist for a self-guided walking tour. the hotel was clean, comfortable, and easy to find with good parking.

Cannot find any fault. 😊