We had a fantastic stay at this luxurious hotel! The location was perfect, with easy access to the tram and motorways, making it convenient to explore the surrounding area. The hotel itself was clean and well-maintained, from the rooms to the lobby. We were impressed with the spacious and comfortable rooms, complete with modern amenities such as a mini-bar, tea and coffee facilities, and a flat-screen TV. The staff were incredibly helpful and friendly, providing excellent service from check-in to check-out. We also appreciated the extra touches, like the welcome gift for the kids and the complementary Nespresso machines in the lobby. this place provided enhanced comfort and quality services.

We highly recommend this hotel to all.

The hotel was clean and had great facilities. The parking was easy and the location was really close to the autoroute and the city center. The breakfast was delicious and the staff were friendly.

Nothing.

The staff went above and beyond to ensure our comfort, from the friendly reception to the efficient breakfast service. The room was spacious and perfect for our family, with extra towels delivered promptly upon request. The breakfast exceeded our expectations, with a wide variety of fresh and delicious options to choose from. We also loved the complementary gift given to our children upon check-in. The location of this hotel was very convenient, with easy access to public transport and popular attractions. We especially enjoyed the nearby museum. The hotel also had great amenities, such as a swimming pool and a lovely garden with a pizzeria/bar.

Our only minor complaint would be that there was some construction happening at the hotel during our stay. However, this did not significantly impact our experience and we would still highly recommend this place to anyone looking for a luxurious and comfortable stay.

Looking for a well-connected location for your group trip? This hotel has got you covered. Nestled just outside the city centre, it offers easy access to Lyon with a tram station only a stone's throw away. Not only that, but the hotel is conveniently located on the ring road, making it a breeze to reach. And let's not forget the comfortable rooms, spotlessly clean with all amenities you need. Plus, the continental breakfast is a treat, offering a wide selection to satisfy every taste.

One downside, however, was the disappointing dinner experience with slow service, but let's not let one mishap overshadow an otherwise great stay.

The location of the hotel was great, within walking distance to the tram. We loved taking a boat ride from the nearby Confluence to the old town, it was really lovely. The kids had a blast in the pool and enjoyed playing table football and video games. The staff were incredibly friendly and went out of their way to make our stay enjoyable. the hotel had a lovely feel to it and the beds were really comfortable.

One downside was that there was often a long queue for check-in and check-out, so it would be great if the hotel could have more staff available during peak hours. Additionally, the breakfast and dinner buffets were decent but not amazing in terms of quality and variety.

The Novotel in Lyon is in a trendy district, and its facilities and colorful decor make me feel like I'm in an urban jungle. The hotel offers everything I need, from a restaurant to meeting rooms, and even areas for children. Cons: Nothing to criticize, it's just perfect.

Great staff, amazing breakfast, lovely lobby, convenient location for visiting Lyon.

Nothing bad to say.

The room was incredibly spacious, with a soft and comfy bed that provided the perfect night's sleep. The bathroom was clean and spacious as well, making it a pleasure to freshen up. The hotel's location was fantastic, being conveniently close to a tram station and the Musee des confluences. The clean and comfortable rooms were just the beginning – the lovely little pool was a great addition, perfect for a quick dip or relaxation. The breakfast spread was mind-blowing, with a variety of tasty options to choose from. The friendly and efficient staff, particularly Marine at Reception and Charlotte at breakfast, truly made the stay unforgettable, always going above and beyond to assist. The presence of amenities such as Wi-Fi, luggage storage, a 24-hour reception, a bar/lounge area, a restaurant, a welcome drink. The flat-screen TV in the room provided entertainment, and the lift made it easy to access different floors. The electric kettle was a nice touch for a warm cup of tea or coffee. The express check-in/-out option saved time and hassle. The table tennis was a jaw-dropping activity for some friendly competition. The option of having breakfast in-room was a fantastic convenience. The sun loungers and beach umbrellas made basking in the sun a delightful experience. The game room and children's play area were perfect for entertainment. The children's menu and board games added to the family-friendly atmosphere. The wheelchair access showcased the hotel's inclusivity, making it accessible for all guests. The fact that pets were allowed meant furry family members could also enjoy the experience. The air conditioning ensured a comfortable stay, and the non-smoking rooms were great for a fresh atmosphere.

I had a wonderful stay at Novotel Lyon Gerland Musee Des Confluences. The room was clean and spacious, with lots of little extras like complimentary drinks and snacks in the minibar. The staff were friendly and accommodating, even going out of their way to find a TV channel showing a specific sporting event for my son. The hotel had great facilities, including a small swimming pool and arcade games, perfect for entertaining both younger and older children. The location was convenient and easy to park in the area. I had a positive experience and would definitely recommend this hotel.

I really enjoyed my stay at this hotel. The location was excellent, right off the motorway and near a tram stop, making it easy to travel around. The staff were friendly and helpful, providing great service from check-in to check-out. The room was clean, comfortable, and spacious enough for my family of four. We also appreciated the little touches like the welcome gifts for the kids. Additionally, the breakfast was delicious and had a good variety of options.

I would highly recommend this hotel to anyone.

Friendly, efficient staff at reception and breakfast. Perfect location by the river, convenient for exploring. Clean and quiet hotel with comfortable rooms. Good breakfast selection.

We stayed at Novotel and had a wonderful experience. Our room was clean, spacious, and had all the amenities we needed. The staff went above and beyond to make our stay comfortable and enjoyable. The breakfast buffet had a great selection of food. we had a fantastic stay and would highly recommend this hotel.

The rooms were clean and the beds comfortable, offering a good night's sleep. The hotel's location was perfect for exploring the city, with easy access to key attractions and the motorway. Additionally, the breakfast selection was varied and well-managed, ensuring a pleasant dining experience.

The room service was very poor. We ordered a meal for two, but only received a meal for one.

We had a great xmas stay at this hotel. The rooms were clean and comfortable with a lovely view of the river. The staff were incredibly friendly and went above and beyond to make our stay enjoyable. The pool was a great addition, and we loved spending relaxing afternoons there. The location was perfect for exploring the city, with easy access to public transport. We also appreciated the free Wi-Fi and the delicious breakfast buffet.

There were a few things that could be improved at this hotel. The parking garage was not very well-maintained, with cracks on the floor and some parts that were dangerous.

During our stay over Christmas, we were pleasantly surprised with the amazing Christmas decorations throughout the hotel. The festive atmosphere added a special touch to our holiday experience. Additionally, the hotel provided complimentary hot chocolate and mulled wine in the lobby, which was a lovely treat.

It felt crowded and there were not enough lounge chairs available.