I had an amazing stay at this 5* venue and I will definitely return. The hotel facilities are modern and up to date, and the entertainment system through the TV is the best I've seen. The hotel is clean, quiet, and relaxing, with a sauna and hammam for ultimate relaxation. The swimming pools have jets for massage and relaxation, creating a wonderful experience. The location is fantastic, as it is situated next to Ribeauvillé, a very nice typical Alsace village on the "route de vin". The surroundings of the hotel are beautiful, with breathtaking views of the mountains and vineyards. The staff at the hotel, especially Tiffany, Claire, and Mylene, were very professional.

Everything is what I need and want.

Lovely staff, excellent food, great service, extensive wine list, modern and clean rooms, beautiful vineyard view.

No.

We loved the location of this place, nestled in the beautiful Alsace region. The views from our balcony were absolutely fabulous, overlooking the vineyards and mountains. The rooms were spacious and clean, with a lovely light atmosphere. The huge beds were amazingly comfortable, and the accessories provided, like robes, slippers, and flip flops, added an extra touch of luxury. The staff was incredibly friendly and made us feel welcome throughout our stay.

We would definitely recommend this hotel to our family and friends.

Spacious, clean room with a beautiful view of the wine village. Attentive staff and good value meals. Gorgeous location for exploring small villages and enjoying local wines.

Our weekend at this spa hotel was an enjoyable experience. We appreciated the convenience of having all amenities under one roof. The spa area stood out with various themed indoor and outdoor pools, waterfalls, and therapeutic jets. the mountain views were splendid, providing a relaxing atmosphere. the diverse breakfast offered many tasty options, which made it easy to start our day.

The hotel is conveniently located close to various restaurants, providing guests with a range of dining options. being next to a casino allows guests to indulge in some entertainment during their stay. The rooms are well soundproofed, ensuring a peaceful night's sleep. The swimming pool is described as lovely and the balneo spa is praised for its wonderful facilities such as Caribbean-themed pools.

The staff at the spa were reported to be "off" and unhelpful, indicating a need for improvement in customer service.