Great customer service, the staff were very friendly and attentive to our needs. The hotel is located in a quiet area and had a good internet connection. We particularly enjoyed the delicious breakfast buffet and the comfortable beds in the rooms. There was also plenty of free parking for guests.

The room décor was outdated and the air conditioning was not working properly which made the room uncomfortably warm. We also found the location a bit inconvenient as it was quite far from the main attractions and restaurants. It would have been nice to have a mini-fridge in the room to keep refreshments and snacks chilled. our stay was okay, but there were a few issues that could have made it better.

The staff were incredibly polite, friendly, and went out of their way to meet our requests. The hotel was clean, quiet, and felt like a home away from home. The location was great, with plenty of private parking space. The restaurant offered delicious food, a wide wine selection, and a complete breakfast buffet.

Everything great.

We had a fantastic stay at this hotel. The best aspects were the cleanliness, hotel facilities, parking, and location next to the Pinneberg Forest. The rooms were spotless, and the hotel had all the amenities we needed. The private parking was convenient, and we enjoyed exploring the nearby forest.

The hotel is conveniently located near Hamburg city, making it easy to reach by public transportation. Guests have praised the friendly staff, clean and comfortable rooms, and the delicious food served in the restaurant. The private parking space and free WiFi are added advantages.

Some guests have mentioned the lack of a water cooker or fridge in the rooms, which would have been helpful for keeping beverages and personal items cooled.

Friendly staff, clean rooms, quiet location. Good parking and wifi. Comfy beds. Nice restaurant. Great breakfast variety.