This place is located right in the center of the old city area, making it easy to explore all the sights on foot. The historic old town, the Cathedral, and the Christmas markets are all just a short walk away. The hotel staff spoke excellent English and were very helpful with any inquiries I had. The buffet-style breakfast had a great selection of hot and continental options, ensuring that I was well-fed for the day ahead. The room, although a bit small, was very clean and had everything I needed for a comfortable stay. the location and quality of service at this hotel exceeded my expectations.

The parking at this hotel is a bit expensive at 20 euro per day. However, I had difficulty finding the recommended parking place and ended up giving up after several attempts.

Great breakfast options, comfortable beds, excellent location, clean and well-decorated rooms, efficient staff.

Our trip was planned around the Christmas markets and Cityclass Hotel Residence Am Dom was the perfect choice. It's boutique style and excellent location made it ideal for exploring the city. We were just seconds away from the Heinzels Winter market and within a short walk to two other markets. The breakfast buffet had a great selection and the hotel's proximity to the hauptbahnhoff and Rhine promenade was convenient. We loved listening to Dom church bells from our bedroom and the room was well-insulated, providing a peaceful night's sleep. The staff were friendly and helpful, and the Christmas decorations added to the cozy atmosphere. a lovely hotel that we would definitely book again.

Would recommend this hotel.

The location was absolutely perfect, right in the heart of the city and within walking distance of all the sights and attractions. The Christmas market was just outside the front door and the train station was conveniently close by for day trips. The deluxe room I stayed in had a great view of the Cologne cathedral and was very comfortable. The breakfast was also delicious. I would highly recommend this hotel for anyone visiting the city.

The location was fantastic for visiting the Christmas markets and exploring the city. Mrs. Dilara, the staff member, was friendly and always wore a smile, even behind her mask. The hotel was very responsive to messages, and the payment process was easy with plenty of options. The rooms were clean, comfortable, and warm. The breakfast options were extensive, and the food was delicious. The hotel was surrounded by great restaurant choices.

Felt like visiting family, no complaints.

Clean and well-maintained rooms, with a comfortable and firm bed. The breakfast had plenty of options and unlimited coffee. We were impressed by the friendly and efficient staff, who allowed us to store our bags before check-in and after check-out. Despite a few minor issues, we would recommend this hotel for its central location and great service. a pleasant stay.

The location of the hotel was excellent, right in the heart of the city. We were able to easily explore all the key attractions and landmarks within walking distance. The complimentary water provided daily was a nice touch, keeping us hydrated during our city break. Additionally, being able to leave our luggage after checking out was very convenient.

The room temperature was a major issue. Despite trying to adjust the AC control panel, the room remained uncomfortably hot.

I got great value for my money with a spacious, clean, and modern room. The location was perfect, with the cathedral in sight and everything within walking distance. The staff treated me with friendliness and helpfulness throughout my stay.

The hotel breakfast menu could use some improvement by including tea and coffee as part of the buffet.

Nice view, well-organised breakfast, spacious suite with amazing views, good breakfast choice, great location in city center, helpful staff

All was good.

Located near popular attractions and Christmas markets, staff spoke English and provided helpful service. Buffet-style breakfast offered a variety of options, satisfying hunger until lunchtime. Convenient proximity to the main station and underground, making transportation easy. Clean rooms with modern décor, ensuring a comfortable stay.

Perfect central location, easy access to famous places. Excellent staff, attentive and caring. Great soundproofing and air conditioning. Clean room, comfortable bed, newly renovated furniture. Helpful reception, allowed early check-in and held luggage.

Can't fault anything about it.

I had a fantastic stay at this hotel. The location was perfect - right at the Alter market, just a short stroll from the cathedral. It was so convenient to have many food options on the square. The cleanliness of the rooms was impressive, and the hotel facilities were top-notch. The staff were friendly and helpful, always ready to fulfill any requests. The breakfast offered a lot of variety, catering to all dietary requirements. The hotel's proximity to the railway station made transportation a breeze.

Nothing that I didn't like.

Our stay at this hotel was fantastic. The location was incredible, right in the city center and close to a large square with many terraces. We were able to easily walk to the Hauptbahnhof and the Rhine promenade. Additionally, we were just a short distance from the famous Dom, Central Station, and the bustling city of Köln itself. The hotel facilities were top-notch, with clean and well-maintained rooms. The breakfast offered a great selection of hot and cold foods, and the staff at the restaurant were helpful and friendly.

Nothing to mention.

We had a fantastic stay in this hotel. The location is perfect, right in the very center of the city, close to a large square with many terraces and bars. It is within walking distance of the cathedral and all the main attractions. The cleanliness of the hotel was impeccable, and the facilities provided were fantastic. We were pleased with the availability of parking and the convenience of transportation options nearby. The breakfast offered at the hotel was outstanding, with a wide variety of options to choose from. The staff at the hotel were extremely helpful and friendly, providing excellent service throughout our stay.

Nothing bad to say.

I was pleasantly surprised by the exceptional location of this hotel. It was conveniently situated right in the heart of the city, within walking distance to the train station. The view from my room was breathtaking, overlooking a bustling Christmas Market. The rooms were modern, clean, and soundproofed, ensuring a peaceful and comfortable stay. The shower room was spacious and had all the necessary amenities. Furthermore, the buffet breakfast offered a wide variety of delicious options. I highly recommend this hotel for its prime location, modern rooms, and excellent breakfast.