The hotel is in a convenient location close to the Olympic park, with easy access to the city center through tram or underground stations. The rooms are spacious, well-designed, and clean, providing a comfortable stay. The staff is friendly and attentive, ensuring a pleasant experience. The breakfast is satisfactory, offering standard options. The hotel has a nice layout and a trendy vibe, adding to its unique charm. Guests can enjoy a nice view of the backyard from some rooms.

The hotel lacks proper communication with guests, leading to misunderstandings and potential issues with services such as storing luggage securely or informing about ongoing renovations.

The hotel is conveniently located near multiple tram stations, making it easy to access the city center and other attractions. There is also a grocery store nearby, which is a great convenience for guests. Additionally, the rooms are well-equipped with modern amenities and very comfortable beds.

No major issues.

Good value for money, friendly staff, nice design, free snacks at the entrance, comfortable bed, helpful staff.

Nothing, all great.

Staff helpful, friendly, place clean. Nice comfy bed. Great location and reasonable price. Rooms nice, comfortable, clean. Bathrooms also clean. Staff mostly helpful. Unexpected bath robe and vanity kits nice. Good location, short tram ride to center/train station. Quiet area with lovely cafes. Small room, but tastefully decorated, clean, and comfortable, loved it! Friendly staff. Would stay again!

We spent New Year’s Eve at this hotel and it was a fantastic experience. The rooms were spacious, well-furnished and offered a great view of the nearby attractions. The location was superb as we were able to get to all the main attractions within just a few minutes. The transportation options were very convenient and made it easy to explore the city. The staff were very polite and welcoming and offered great recommendations for places to visit.

The wifi was very slow and the air conditioning wasn’t the best. We had to use the lights to keep the AC running which was a bit frustrating at night.

We had a minor hiccup upon check-in when we accidentally walked into an occupied room. However, the hotel staff immediately recognized the mistake and upgraded us to a spacious corner room free of charge. The room was clean, comfortable, and well-equipped, with a huge flat-screen TV. The breakfast was reasonably priced and delicious. The location was convenient, with easy access to public transportation. Despite a small issue with the air conditioning and limited parking space, our overall stay at Mercure was enjoyable. I highly recommend this hotel.

My recent stay at Mercure was delightful. The room was newly refurbished, offering a modern and comfortable ambiance. The housekeeping was impeccable, ensuring a clean and tidy space throughout my stay. The location was conveniently situated near public transportation, making it easy to explore the city. The breakfast buffet had a good selection of tasty options, including the opportunity to create your own muesli breakfast. The staff at the reception was courteous, even granting me an early check-in. I had a pleasant experience at this quirky little hotel.