Wonderful staff, courteous and helpful. Good view and close to elevator. Oscar's restaurant has great food.

Liked everything.

The concierge was welcoming, check-in was easy and friendly, helpful room, comfortable, great location, beautiful decorations.

No negatives.

We had a fantastic stay at this hotel. The upgraded room was spacious and comfortable, almost like a small apartment. It was elegant, airy, and had beautiful natural light. The breakfast buffet was comprehensive and delicious, offering a wide variety of choices. The location was convenient, providing easy access to both the historical city center and the financial district. The staff was friendly and welcoming, providing excellent service throughout our stay.

Couldn't find any faults at all.

my recent stay at a hotel in frankfurt am main was a peaceful break. steigenberger exceeded my expectations with their beautiful property, professional staff, and convenient location. it was a truly enjoyable experience.

Spa reservations were difficult.

I really got my money's worth at the hotel. The room was elegant, spacious, and oh-so-comfortable. The staff treated me like a VIP, always going above and beyond. And can we talk about the location? Perfect for exploring the city!

Breakfast items could have been better - maybe more variety?

Outstanding hotel, professional staff, spacious and comfortable room, delicious breakfast buffet, easy access to city center and financial district.

Not obvious to find.

The room was impeccably clean and well-maintained, with modern furnishings and a comfortable bed. The bathroom was spacious and had all the necessary amenities. The location of the hotel was perfect, with easy access to nearby tourist attractions. The concierge was extremely helpful in providing recommendations and making reservations for us. Despite a minor inconvenience with the elevators and a dated window, the overall experience was fantastic. I would highly recommend this hotel for a luxurious stay. I had a wonderful time and would definitely return.

This hotel is perfectly in the city center where everything is a few steps away from you. The rooms are equipped with air conditioning and some have an enormous balcony overlooking the main entrance. Plus, breakfast is included and foods are replaced regularly as required.

Service could have been better.

Well-located building with friendly staff, providing good street views. Enjoyed celebrating with football fans. Excellent service and a delightful breakfast room with a wide selection.

The location is perfect for exploring the city, with everything in walking distance, and convenient access to public transportation. The rooms are tastefully decorated, with comfortable and cozy beds. The service is top-notch, with attention to details in room service and housekeeping. The breakfast offers a wide variety of high-quality food. Additionally, the hotel has charming, historical touches, like an authentic 1950s wooden lift and a building with character.

The internet service is slow or comes with extra charges for upgrading to faster speeds or additional devices.

The hotel's concierge service was excellent and the staff, especially the guest relations manager and housekeeping, were competent and attentive. The hotel is located in the financial district, making it convenient for business travelers. The breakfast buffet was included and had a wide array of options. The hotel's overall ambiance and decor were beautiful, including the gorgeous flower arrangements and a nice bathroom. Additionally, the hotel's proximity to the Christmas Market was a bonus.

We felt super comfortable during our stay, and the staff went above and beyond to ensure our needs were met. Nothing was too much trouble.

The Steigenberger Icon offers elegant surroundings and an ideal location for exploring the city. The hotel provides discounted internet rooms, perfect for people who enjoy karaoke and casinos. The staff goes above and beyond to provide excellent service, making guests feel welcomed and appreciated. The bed, duvet, and pillows are exceptionally comfortable, ensuring a luxurious and restful night's sleep. The hotel's public spaces are great for people-watching, scoring a perfect 10. And for those who enjoy a leisurely Sunday brunch, although pricey at 35 euros per person, it's a must-try experience.

Felt well taken care of, no complaints.

From the moment I arrived, I felt welcomed and well taken care of. The staff at the hotel made me feel important and were always ready to assist me in any way possible. The hotel facilities were top-notch, with a beautiful spa and tastefully decorated interiors. The location was ideal, right in the center of the city, making it easy for me to explore and visit all the attractions. Additionally, the cleanliness of the hotel was impeccable, and I was impressed with how well-maintained everything was. Lastly, the breakfast provided was outstanding, with a wide variety of delicious options to choose from.

Nothing, all excellent.

Central location, close to Römerberg and Christmas markets. Luxurious rooms with large, comfortable beds. Very helpful and kind staff. Good breakfast and outdoor seating. Easy access to tourist attractions, shopping, and train station. Spacious and clean rooms with ample storage space.

I recently stayed at Steigenberger in Frankfurt for a weekend getaway and it exceeded my expectations. The central location was perfect for exploring the city, and the beautifully restored property added an elegant touch to my stay. The friendly and helpful staff made me feel welcome from the moment I arrived. The breakfast selection was excellent, catering to different nationalities and cooked to perfection. The spa facilities were superb, and the bedrooms were comfortable and well-appointed. Thank you for a wonderful experience.

Would definitely recommend this hotel.