Our stay at the hotel was exceptional, thanks to the excellent service and well-trained staff. The luxurious room provided a comfortable and enjoyable experience. We were impressed by the airport shuttle service, which was convenient and efficient. We would like to mention Phillipa and Ebenezer, who went the extra mile to ensure our needs were met. The quality of the food was top-notch, and we appreciated the various options available. we highly recommend this hotel to anyone seeking a memorable and enjoyable stay.

Cannot find any fault. 😊

Convenient shuttle pick-up/drop-off. Friendly staff, attentive manager. Live music on weekends. Relaxing pool with lifeguard. Excellent spa and menu options. Recommended to friends. Enjoyed authentic tours. Convenient shopping across the street. Extended check-out option. Top-notch security. Will return as solo traveler.

Attentive staff, convenient shuttle service, beautiful property, spacious rooms, large bathrooms, excellent pool and lifeguard.

All good.

The breakfast was delicious and offered a wide variety of options to choose from. The location of the hotel is perfect, with government buildings and the center of the city nearby. The hotel has a large outdoor swimming pool and a well-equipped fitness area. The staff at the reception were friendly and efficient. The rooms are spacious and have all the amenities you would expect from a 5-star hotel. The hotel has a stylish and luxurious appearance, with a beautiful lobby and chique elevator entries. The architecture, especially the artificial waterfall, is impressive. The hotel offers extended check-out, which was convenient for our late flight. we had a comfortable and enjoyable stay.

We felt incredibly welcomed and have no complaints whatsoever.

I had an amazing stay at Kempinski in Accra. The value for money was excellent, and the room was worth every penny. The location was perfect, and the staff treated me like royalty.

Breakfast delights, but it could be improved with fresher hot food options.

The shuttle service was convenient with attentive drivers. The staff, including Ada, Roz, Mavis, and Augustina, were friendly and accommodating. The hotel had plenty of places to relax and work outside of the rooms, including a beautiful pool with a lifeguard and cabanas. The restaurant had a great menu with options for all preferences and allergies, and the breakfast included Prosecco. The spa was calming and had all the amenities needed for a relaxing experience. The hotel's location was excellent, with good breakfast spread and diligent front desk staff.

Nothings.

Great location near the financial center, strong wifi, accommodating late checkout with access to gym facilities.

I had the most incredible room service experience at Kempinski. Collin, Caleb, and Gabriel went above and beyond to make my birthday unforgettable. Despite being far from home, they made sure I had the best birthday ever. The hotel staff is welcoming, and my room was clean, spacious, and even had a balcony.

My check-in experience was a bit bumpy. The initial room I was assigned had mouldy walls, and the front desk wasn't initially accommodating when I asked for a change.

Friendly and helpful staff, delicious breakfast with wide variety of fresh food, well-equipped gym and spacious, clean rooms with complimentary mini bar. Beautiful African art throughout property and big ballroom with great service. Free hourly airport shuttle and convenient location for local shopping.

The rooms at Kempinski Hotel were spacious with nice attached bathrooms, hot water in the shower, and a working wifi connection. The hotel provided a great assortment of toiletries and towels, as well as an iron and ironing board. The comfortable bed and several TV channels added to the convenience. The breakfast provided was fantastic. The hotel also had a pool and outdoor lounge area, which was great for relaxation. The staff was friendly and helpful.

Felt like visiting family, no complaints.

Great service and friendly staff made my New Year stay enjoyable. The airport pick-up was quick and efficient. The breakfast buffet had a wide variety of options and unlimited champagne was a definite highlight. The hotel's location was convenient and the concierge provided helpful advice on things to do and see.

Some rooms had a mildew smell and showers were not properly cleaned. The food service at times was slow, which seemed to be a norm in Ghana.

Ce séjour à l'hôtel a été une agréable surprise. le rapport qualité-prix est excellent. Les prix étaient abordables, ce qui nous a permis de profiter pleinement de notre séjour à New York sans nous ruiner. De plus, l'hôtel était bien situé dans l'Upper East Side, à moins de 5 minutes à pied du métro, ce qui rendait les déplacements faciles et rapides dans toute la ville.

Hôtel très agréable dans un quartier pratique

Located in a safe neighborhood across from a mall, this hotel offers convenience for shopping. The rooms are spacious and comfortable with amazing pool views. The friendly staff provides excellent service, and the breakfast offers a wide variety of delicious choices. The hotel also has super fast Wi-Fi and a pool bar where guests can relax and enjoy good tunes.

The lack of information about the executive lounge could be improved.

The service was top-notch, from the friendly and courteous staff to the prompt and efficient housekeeping team. The location of the hotel was also great, with easy access to key attractions and amenities in the city. I especially enjoyed the complimentary mini-bar, which was a pleasant surprise and added extra convenience to my stay.

The soft pillows provided in the rooms were not to my liking, but the hotel does provide firmer ones upon request. This was a minor inconvenience that could easily be rectified.

Stellar service from arrival to check-out. Impressive staff, especially Jennifer at the front desk and Isaac. Breakfast waiters accommodated my needs. Beautiful African art gallery. Spotless pool. Excellent breakfast buffet with a wide variety of dishes. Clean, well-stocked rooms. Free airport shuttle. Friendly bar staff.