Conveniently located near an airport, with a mall and fast food chains nearby. Comfortable and modern with friendly staff. Great variety of food options at the restaurant. Spacious rooms and bilingual staff. Recommended.

The hotel is conveniently located next to a mall with limited options. The staff is fantastic and attentive. The restaurant offers a wide variety of food from different cuisines, although it can be pricey. The rooms are modern, clean, and spacious, with a beautiful view of the city. a pleasant stay. 👍

The master bedroom feels like home with a huge, comfy bed and plenty of space. The breakfast is awesome, and between 6-8, you can get 2 free alcoholic or non-alcoholic beverages. The staff, including front desk, maintenance, room service, and restaurant staff, are all polite. The hotel amenities, such as the spa, barber shop, shopping malls, swimming pool, sauna. This hotel is highly recommended, even though it's not in the buzzing zones. It is perfect for work and meeting people.

Felt good, no reason to complain.

Convenient location for buses, taxis readily available. Polite staff, well-maintained room and hotel. Comfortable beds, nice toiletries. Pricey but worth it.

We loved the range of facilities, including the fantastic bowling alley, casino, and karaoke options.

Felt cozy, no complaints whatsoever.

Our stay at the hotel was a memorable one. The cleanliness of the rooms was outstanding, ensuring a comfortable and pleasant experience. Additionally, the hotel facilities were well-maintained and provided everything we needed. The availability of parking made it convenient for us to explore the nearby areas without any worries. For transportation, we were pleased to find taxis readily available at the hotel, which made it easy for us to navigate this city. Moreover, the hotel's location, in close proximity to the Miraflores Mall and its food court, allowed us to indulge in some delicious meals and enjoy a bit of shopping. Lastly, the friendly and helpful staff were always ready to assist us during our stay.

Cannot find any fault.

This place is in a great location right in the center of a shopping mall. The staff are helpful and polite, and the beds are very comfortable. I love that they offer great room service and have laundry, shuttle service, and wake-up service available.

Families would really enjoy staying here and I highly recommend it.

The room was spacious and had plenty of storage space for my belongings. The bathroom was well-equipped with a good amount of counter space. the hotel had a large swimming pool and a complete exercise room, which I enjoyed using during my stay.

the staff at the hotel were not very friendly. They seemed to lack warmth and didn't go out of their way to make me feel welcome.

We stayed at a beautiful, modern hotel with its own fantastic restaurant offering a wide variety of cuisine. The food, ranging from American to Italian to Guatemalan, was delicious but a bit pricey. The breakfast buffet, although not included, was amazing with a variety of cooked from scratch options. The hotel is connected to a shopping mall, movie theater, and convention center, making it convenient for entertainment and dining options. The convention center was spacious, although there were some power outages during our stay. The hotel staff were bilingual and the rooms were modern, clean, and spacious. Highly recommend.

There was nothing we didn't like. 😊

My friends and I had an amazing stay at a modern, spacious, and clean hotel. The spa and pool were incredibly relaxing, and we enjoyed the treatments. The food at the restaurant was delicious, with both buffet and a la carte options. The service from the staff, especially Hector and Pablos, was attentive and friendly. The convenient complimentary airport shuttle made our departure hassle-free.

All was good.

The hotel is conveniently located near Miraflores mall and has a commercial center inside, making it convenient for shopping and entertainment. The walking areas are well-lit and there are handrails by the steps, ensuring safety. The rooms are comfortable and luxurious, with complimentary cocktails and daily ironing service. The breakfast is excellent, with a wide variety of options and exceptional service. The hotel also offers facilities like a pool and jacuzzi for relaxation.

Amazing decor, big mall nearby with great restaurants. Front desk staff efficient. Comfortable stay, thanks! Excellent breakfast, friendly and helpful staff. Spa massages flexible and therapists knowledgeable. New Year’s Eve dinner delicious with great entertainment. Superb executive suite, spotlessly clean. Friendly lounge staff and superb continental breakfasts. Outstanding bar with great food and drinks. Highly recommend to fellow visitors.

I recently stayed at Grand Tikal Futura for a few days and had an amazing time. The hotel is located in a convenient area, making it easy to explore the city. The rooms are spacious, modern, and spotlessly clean. The spa and pool area are perfect for relaxation, and the treatments offered are top-notch. The buffet and a la carte options at the restaurant were delicious, and the staff, particularly Augusto on the Royal Floor, were friendly and attentive. I highly recommend this hotel for its great location, cleanliness, spa, pool, and dining options.

I recommend this hotel.

Huge, amazing, luxurious hotel. Friendly staff, comfortable room, incredible pool, great room service, good value for food.

Absolutely nothing.

We had a fantastic stay at this hotel. The room was clean and spacious, offering a splendid view of the volcanoes. We really appreciated the early check-in option and the free shuttle transportation to the airport in the morning. The hotel facilities were excellent, with a wide variety of food options in the restaurant and a convenient location in a commercial center close to the airport.

Hard to think of anything negative.