Close to beach, helpful staff, great AC, cute location, nice pools, offer tours and lessons.

The hotel was close to the beach, had a helpful staff, and clean pools. The AC worked great and the rooms were cute. They offered tours and provided free bottled water. it was the nicest for the location.

Nothing, all great.

The hotel offers a stunning ocean view from the rooms, allowing guests to enjoy a peaceful and private beach experience. The king-size beds in the spacious rooms provide exceptional comfort, while the air conditioning ensures a pleasant stay. The staff is professional and accommodating, handling any issues with efficiency and offering compensation when needed.

The cleanliness of the swimming pools and the seashore along the beach could be improved.

Superb staff, royalty treatment, great team, multiple returns, full of love manager, pet friendly.

Nothing for me.

The hotel had a fantastic location close to the beach and felt "off the beaten path" which I absolutely loved. The staff were incredibly helpful and friendly, with some of them even speaking English. The hotel offered a variety of tours and lessons for activities like kayaking, surfing, and paddle boarding, which was a great option for guests. The pools at the hotel were well-maintained and clean, providing a refreshing space to relax. Additionally, the hotel provided plenty of free bottled water, which was a nice touch. The linens and towels in the room were clean-smelling and of good quality.

Nothing, all great. Some minor improvements could be made in certain areas, but overall, this hotel was a fantastic choice for my stay.

I had a fantastic stay at this hotel! The staff was incredibly helpful and friendly, and some even spoke English. They made me feel like royalty and truly went above and beyond to ensure my comfort. The hotel facilities were top-notch, with clean and well-maintained pools. They even provided free bottled water, which was a nice touch. The location was perfect, close to the beach and tucked away from the busy crowds. I appreciated the hotel's efforts to offer tours and lessons for activities like kayaking, surfing, and paddleboarding. this hotel provided a great experience and I would definitely recommend it to others.

Don't have any issues at all.

The bungalow concept with unique furniture and cozy bed. Beautiful salt water pools. Polite and friendly staff. Clean beach.

I was pleasantly surprised by my stay at this hotel. The staff were incredibly friendly and helpful, making me feel welcomed from the moment I arrived. The location of the hotel felt safe and secure, ensuring that I had peace of mind throughout my stay. Additionally, the attention to detail in the basic amenities was impressive, with rooms that had a rustic charm and were surrounded by the beautiful black sand. The canal-side setting, although not mentioned on their website, added a unique touch to the experience.

My stay at this hotel was fantastic and I have no complaints.

Our stay at the beach house was simply incredible! The million dollar view of the ocean from the house was absolutely breathtaking. The privacy we enjoyed, with only a few other rooms occupied at the time, made it feel like our own little piece of paradise. The king size bed in the master bedroom was incredibly comfortable, ensuring a restful night's sleep. The manager of the property was extremely professional and handled a minor issue with the previous guests overstaying their welcome with grace, compensating us for our lost time. The bungalow concept with unique furniture and a cozy bed added a special touch to our stay. We also appreciated the nice pools available for us to relax by.

The staff was friendly and helpful, and the release of the turtles was a cute and memorable experience. the beach was clean and enjoyable for walks and relaxation.

The pools were dirty, and there was no staff regularly cleaning or picking up garbage around the pool area. the bathroom was not up to par, with a poorly functioning shower.

I recently stayed at a charming beachfront hotel in El Hawaii and had a wonderful time. The food at the on-site restaurant was absolutely fantastic and the staff were extremely friendly and accommodating. The ocean view from my room was breathtaking and the beach itself was clean and beautiful. I had a great stay at this hotel and would highly recommend it to others.

We were blown away by the breathtaking ocean view from our room at Maya Jade. The unobstructed panorama was absolutely stunning. The beach was pristine and secluded, providing a tranquil and peaceful atmosphere. The king size bed in the master bedroom was incredibly comfortable, ensuring a restful night's sleep. The air conditioning in the rooms worked perfectly, keeping us cool and comfortable throughout our stay. The manager displayed exceptional professionalism and handled a situation where the previous guests overstayed their welcome with grace and compensated us for our inconvenience. The food at the restaurant was delicious and the staff was friendly.

Although the area felt safe, it would be beneficial for the house and its property to have a wall for added security and privacy. Parking on the street without proper security for cars was a concern.

Superb staff, 10 stars! Loved everything, wanted to come back multiple times! Manager makes guests feel at home, like family! Beautiful pools, helpful. Great view, nice pool, and facilities. Enjoyed the canal tour, but food could be more varied. Comfortable villas, maybe AC or fans in first floor in the future.

The tour to the canal was enjoyable and the bungalows were surprisingly spacious with efficient air conditioning. The staff provided exceptional service, going above and beyond to make us feel welcome and ensuring our needs were met. The resort's modern architecture, spotless pools, and unforgettable sea views created a memorable experience. The availability of fishing equipment and the assistance of the staff added an extra touch to our stay.

The A/C in the villa I stayed at was exceptional, keeping the room comfortably cool throughout the night. The staff went above and beyond to ensure our satisfaction, even providing us with an upgrade and allowing us to enjoy the amenities while we waited for our villa. I was pleasantly surprised by the unique furniture and cozy bed in the bungalow, and the pools were a great place to relax. The helpful and friendly staff made us feel truly welcomed. The release of the turtles and the clean beach were also highlights of our stay.

While the overall stay was great, there were a couple of minor drawbacks. The lack of fresh water in the sink and shower was inconvenient, and there were not enough A/C units on the first floor of the villa I stayed in, making it hot and humid in some areas.