Clean & family friendly. Outstanding staff - Anele, Susan, Wallace, Paul. Attentive & accommodating service. Helpful housekeeping - Nikki & Sharon. Restaurant on site. Grounds kept clean. Central location. General manager attentive.

Nothing that I didn't like.

During my Christmas stay, I really enjoyed the cleanliness of the facility and the friendly and welcoming staff. The rooms were spacious, comfortable, and clean, which made my stay very pleasant. The key location of the hotel was also a great advantage, as it was both safe and convenient. Additionally, the staff's accommodating attitude and helpfulness added to the positive experience.

There were a few negative aspects that I experienced during my stay. I was disappointed by the limited amenities offered by the hotel.

Comfortable bed, spacious room, professional staff, well-maintained facilities, beautiful gardens, good food.

The hotel is located in a nice area of Georgetown, in the safe neighborhood of Queenstown with the soothing breeze blowing in from the Atlantic Ocean on hot days. The staff were friendly and considerate, offering me an extra hour to check out and promptly fixing any issues. The rooms were clean and spacious, with eco-friendly features like a key/power card system. The breakfast options were good and the restaurant had a laid back atmosphere.

Nothing to be said.

During my recent stay at Herdmanston Lodge, I was delighted by the warm and friendly service provided. The staff went above and beyond to ensure our comfort and satisfaction. The location of the hotel was perfect, nestled in a peaceful residential area but still close enough to the city. The cleanliness of the premises was impressive, and the strong wifi signal was a plus. The AC worked flawlessly, and the bed was incredibly comfortable. I appreciated the daily towel changes, even on Sundays when the staff checked in on my need for fresh towels. The hotel restaurant exceeded my expectations with excellent breakfast, lunch, and dinner options. The staff's professionalism and genuine interest in our comfort were truly remarkable. I highly recommend Herdmanston Lodge for a truly enjoyable stay.

The bed was comfortable, room large and well-lit. Friendly and helpful personnel. Nice lounge area, gardens, and restaurant. Immaculately maintained resort. Exceptional customer service. Engaging and attentive owner. Delicious and authentic local cuisine.

All good.

Fantastic staff, clean rooms, good food, helpful concierge, AAA+ recommended, friendly and hospitable employees.

Nothing all good.

Our stay in this charming hotel was nothing short of delightful. Surrounded by lush gardens and located in a safe and calm neighborhood, we were able to relax with the soothing breeze from the nearby ocean. The room and bathroom were spacious and comfortable with modern furniture. The staff was extremely helpful and friendly, and the breakfast was delicious. We loved sitting on the verandah overlooking the garden full of birds and the stylish restaurant in the new building with a great outside area and bar.

Although there was no swimming pool, the beautiful gardens and friendly staff more than made up for it.

We had a fantastic stay at this luxurious hotel. The location in a nice neighborhood was perfect, and we enjoyed the soothing breeze from the nearby Atlantic Ocean on hot days. The service was top-notch, from the room service to the car hire and dry cleaning. The housekeeping staff kept our room clean and tidy, and the shops/commercial services on-site were convenient. We also took advantage of the laundry service and the airport shuttle. The welcome drink upon arrival was a nice touch, and the tours/ticket assistance helped us plan our itinerary. The room amenities were excellent, including the ironing facilities, air conditioning, tea and coffee facilities, and mini-bar. The sitting area and terrace provided a comfortable space to relax, and the soundproofed rooms ensured a peaceful night's sleep. We also appreciated the garden furniture where we could sit and enjoy the beautiful surroundings.

This hotel was a great option for families.

Eco-friendly rooms with comfortable beds and impressive key/power cards. Friendly and helpful staff who go above and beyond, accommodating requests and providing recommendations. Breakfast and dinner options are delicious and satisfying. Convenient location with a supermarket and take away within walking distance. a great and safe place to stay.

The staff were incredibly friendly and helpful, always ready to accommodate our requests. The location in a quiet, leafy suburb made us feel safe and relaxed. The rooms were spacious, comfortable, and clean. We loved the convenience of having a restaurant on-site for meals, and the free coffee, tea, and water throughout the day was a nice touch. great value for money with a warm and welcoming atmosphere.

Felt very secure, no complaint.

We had a wonderful stay at this luxurious hotel. The location is fantastic, situated in the posh neighborhood of Queenstown. The area is quiet, breezy, and safe, making it a perfect place to unwind and relax. The hotel itself is kept extremely clean, with impeccable housekeeping services. The staff is friendly and goes above and beyond to ensure that guests have a comfortable stay. They offer a range of services, including room service, car hire, dry cleaning, and tours assistance. The amenities in the rooms are top-notch, with air conditioning, mini-bar, and a terrace to enjoy the beautiful surroundings. The on-site dining options are excellent, with delicious meals served in a lovely restaurant. we highly recommend this hotel for its location, cleanliness, and quality services.

In conclusion, we recommend this hotel to all travelers.

During our recent stay, we were pleasantly surprised by the warm and friendly staff at Herdmanston Lodge. Despite a few minor inconveniences, their helpfulness made our experience enjoyable. The executive room was comfortable and well-equipped for work, and the bed provided a restful sleep. The meals served were delicious, with impeccable customer service at the front desk. Despite some areas that could be improved, the property itself was beautiful. I would recommend this hotel for its pleasant staff and comfortable accommodations.

The staff at Herdmanston Lodge went above and beyond to provide exceptional service. When I encountered problems with my flight, the hotel's driver drove all the way back to the airport to pick me up and ensure I had a place to stay. The staff members were friendly, kind, and professional throughout my entire stay.

Although there were a few minor issues with the AC and hair dryers in some rooms, they were promptly addressed by the staff. The cleanliness could be improved, but it didn't significantly impact my overall experience.

This hotel is located in a charming residential neighborhood with beautiful heritage buildings. The staff are very helpful and accommodating, making me feel welcome throughout my stay. The hotel has a lovely restaurant and bar area, both stylish and pleasant. The rooms are clean and spacious, equipped with everything I needed for a comfortable stay. The verandah upstairs offers a breathtaking view of the garden and the birds singing in the flamboyant tree. I had a wonderful experience at this place and felt safe and secure in the Queenstown neighborhood.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay in a nice area.