The hotel's location was perfect for our city break, with easy access to various attractions and amenities. the room, although small, was comfortable and had everything we needed. We especially appreciated the fact that the room was clean and sanitized, giving us peace of mind during these times.

The service at the hotel was not up to par. We had requested additional towels and assistance with our TV, but despite multiple reminders, nothing was done.

Cleanliness, helpful staff, sanitized room, tasty food, no time restrictions.

Nothing, all good.

The room size was impressive, providing ample space for relaxation and work. The central location made it convenient to access business and leisure destinations in the buzzing city. the hotel offered a nice fusion of Indian, Chinese, and Continental cuisine, catering to both vegetarian and non-vegetarian guests.

The front desk staff seemed more interested in chatting among themselves than attending to guests. the housekeeping staff showed ignorance in maintaining the room, and there was a lack of parking guidance, causing inconvenience for guests.

Our stay at Grand Mercure was pleasant and comfortable. The room was clean and sanitized, ensuring our safety during these times. The food served was delicious, and the staff was helpful and accommodating. We had a great experience overall. I would definitely recommend this hotel.

The staff was exceptional, providing great service and going above and beyond for guests. The location of the hotel was convenient and the staff's behavior was friendly and helpful. The breakfast spread was enjoyable, with a large and spacious seating area.

All was good.

Convenient location near railway station, market, and restaurants. Spacious and comfortable suite for a family of four. Prompt room service and friendly staff. Reasonably priced food. Adjacent handicraft store offers good quality products at affordable prices.

I had a wonderful experience at this hotel. The staff were incredibly helpful and accommodating. The rooms were clean and sanitized, providing a safe environment for my family. The food was delicious, and the breakfast spread was satisfactory. The location was ideal, with easy access to transportation and nearby attractions like the handicraft store Sejal. I thoroughly enjoyed my stay at this hotel.

Nothing, all was good.

I had an amazing stay at this hotel! The location was perfect, close to transport hubs, making it easy for me to get around. The cleanliness of the hotel was top-notch, and the facilities were excellent. The staff were incredibly friendly and helpful, especially when I got sick and needed assistance with arranging a doctor's visit. The breakfast provided was delicious, and I thoroughly enjoyed my time at the pool and spa.

Nothing not to love.

The location of the hotel was really convenient for exploring the city. the staff were extremely friendly and went out of their way to help us with our needs. We were pleasantly surprised when the hotel offered us some complimentary drinks upon our arrival. the rooms were clean and comfortable, and we had a great view of the city from our window.

While most of the staff were friendly, we did encounter a few who seemed uninterested in helping us. the area surrounding the hotel wasn't the most desirable, and we didn't feel comfortable walking around too much in the evenings.

The location of the hotel was excellent, being close to the central bus stop and railway station. This made it convenient for us as trekkers and a group of friends to travel to and from the hotel easily. Additionally, the peaceful area surrounding the hotel provided a serene atmosphere for relaxation after a long day of exploring. The restaurant in the hotel served delicious food with a variety of cuisines.

Good clean hotel, tasty food, good breakfast spread, very courteous staff. Property near railway station, market, and eating joints. large and comfortable suite for 2 adults and 2 children. Employees' behavior, cleanliness, hygiene, location, and interiors were all good.

Everything was fantastic.

The value for money at this hotel was great and the room was clean and comfortable. The location was convenient and getting transport was easy. The staff at the front desk and housekeeping were friendly and accommodating.

Breakfast offerings could be improved with more variety and choices.

The value for money at this hotel is excellent, with affordable rates and high-quality service. The room, although compact, was comfortable and well-maintained. The hotel's location in the city center was perfect for exploring.

The breakfast selection could be improved with a wider variety of options.

The room was comfortable and well maintained. the bed was cozy and provided a good night's sleep. the hotel's location was excellent, with easy access to local attractions and shopping areas. the breakfast spread was delicious and the pool was a great place to relax and unwind.

There were a few downsides to the hotel. the check-in process was a bit chaotic, with staff asking for a local address even for foreign tourists.

Convenient location near railway station, market, and eateries. Spacious and comfortable suite for 2 adults and 2 children. Good property for a one-night stay. Helpful and courteous staff, particularly Hemant and Harish from front desk and Azure restaurant. Enjoyable breakfast with ample seating.