Unique building and ambience. Deck 88 is wonderful. Phoenix on Saturdays is vibrant. Friendly and helpful staff at reception: Tonmoy, Tomafika, and Debashish. Comfortable rooms with terrific staff/service. Faster wifi re-programmed for my class. Great nightclub and restaurant. Amazing breakfast buffet. Central location near tourist places. Spacious suite room with nice decor.

Convenient location near old town with easy access to restaurants and shops. Friendly and helpful staff. Safe environment. Comfortable beds and nice bathroom. Enjoyable complimentary breakfast and rooftop bar/restaurant.

Cleanliness is excellent. Reception staff are wonderful. Heritage ambience has old world charm. Room is clean and comfortable with helpful housekeeping. Breakfast offers good variety, with special mention to helpful housekeeping manager.

The location of the hotel is perfect for tourists. It is conveniently situated close to the US embassy and the metro station, making it easy to reach multiple tourist spots and explore the city. Additionally, there are some great food places nearby, allowing guests to indulge in local cuisine. The rooms are comfortable, the breakfast is delicious, and the staff is friendly and welcoming, as mentioned in the reviews.

Some areas of the hotel were under maintenance, which affected the cleanliness.

Great location near tourist attractions, easy access to taxis. Comfortable bed, spacious and clean rooms. Nice terrasse restaurant.

Felt like a VIP, no complaints at all.

I was really impressed with the personalized service I received during my stay. When I needed faster wifi for an important online class, the staff went above and beyond to accommodate my needs. They even re-programmed the system to provide me with a faster connection. The level of service and attention to detail was exceptional. I had a wonderful experience at this charming hotel.

117-year old property, well-maintained and furnished. Spacious, modern rooms with clean, well-appointed bathrooms. Breakfast served at in-house restaurant, open all day for a-la-carte options. Al-fresco terrace restaurant/bar for sundowners and drinks. Dedicated staff and exceptional cocktails created by Neelam the bar master.

The heritage property had a charming history and was well-maintained. I enjoyed the modern and comfortable rooms, as well as the clean and well-appointed bathrooms. the location of the hotel was key, allowing easy access to nearby attractions and amenities.

The lack of an elevator was inconvenient for guests who couldn't climb stairs. Additionally, the service provided by the staff was ineffective and they seemed more interested in talking amongst themselves than attending to guest needs.

The staff were extremely nice and helpful. Safe and great location. Nice room and comfortable beds. Fantastic complimentary breakfast. Wonderful rooftop bar/restaurant.

Almost perfect.

The hotel had a great ambience and was beautifully curated. the rooms were tidy and comfortable. the hotel was located in a key location, making it convenient to explore the city.

The hotel had a noisy and disruptive bar cum disc, which made it difficult to get a good night's sleep. There was no fitness center at the hotel, which was a downside for those wanting to stay active during their trip.

A warm and supportive hotel with beautiful rooms and excellent service. We were upgraded to a Suite room upon arrival, and the bell boy, Laxman, was very helpful throughout our trip. The restaurant and bar were well-maintained, and the in-room dining options were really good. The staff even went above and beyond by re-programming their system to provide faster wifi for my online class. I highly recommend this hotel.

I recently stayed at a wonderful hotel in Kolkata. The location here was perfect, as it was near the US Consulate and multiple tourist spots. I found it incredibly convenient to explore the city from this place. The service at this hotel was top-notch, with attentive and efficient staff who always went above and beyond to ensure my comfort. They offered a wide range of amenities, including room service, car hire, and laundry, which made my stay here even more convenient. The room itself was spacious and well-appointed, with all the necessary facilities such as air conditioning, ironing facilities, and a mini-bar. The hotel also had a lovely restaurant and bar area, where I enjoyed delicious meals and relaxed in the evenings. I was highly impressed with the service and efficiency of all the hotel personnel.

I would highly recommend this hotel to my friends.

I recently had a fantastic stay at this luxurious 4-star hotel. The location was perfect, with easy access to multiple tourist spots and some great food places. It was also very close to the metro station, making it convenient for exploring the city. The service here was top-notch, with friendly and efficient staff who went above and beyond to ensure my comfort. The room amenities were excellent, including ironing facilities, air conditioning, tea and coffee facilities, and a well-stocked mini-bar.

I would highly recommend this place to everyone.

Beautifully maintained colonial-era building. Great location near Victoria Memorial. Excellent facilities and decor. Helpful and knowledgeable staff. Good restaurant and breakfast

No issues.

Complimentary breakfast and Wi-Fi were great value. the hotel's central location in the city was very convenient for exploring. the beautiful decor in the lobby and common areas was a nice touch.

The room's amenities were not up to par, with missing toiletries and torn pillow covers. the staff also seemed uninterested in customer feedback or gratitude.