The hotel is conveniently located near the main market's which is good for shopping and exploring the city. It is also close to the railway station, making it easily accessible for travelers. Tucked away in the port area, the hotel offers a unique and peaceful setting. The river-facing rooms provide a beautiful view, and the bathrooms are clean and well-maintained. The staff is courteous and always at your service, ensuring a comfortable stay. The breakfast options are varied and delicious, with both Indian and Western choices available.

The limited options for in-room dining and the high prices for certain dishes can be a drawback for some guests.

Excellent service in the restaurant, with helpful and polite staff. The food was delicious and exceeded my expectations. The cleanliness of the room and bathroom was outstanding, thanks to the hardworking cleaning crew. The hotel has a reasonable tariff for a Taj property, making it a great value for money. I highly recommend staying at The Gateway Hotel Old Port Road for a pleasant and enjoyable experience.

Well-maintained property with modern amenities. Amazing service, especially for families with children. Excellent food, both at the café and through room service. Convenient location for shopping and transportation. Helpful and friendly staff. 👌

The location of the hotel is great, as it is near the main market area, making it convenient for shopping and exploring. The housekeeping service is commendable, with staff being professional and humble. The rooms are luxurious and comfortable for families, with excellent service from the reception to the banquet. The buffet at the Port Cafe offers sumptuous meals, with attentive and courteous staff like Harish.

The hotel is in need of renovation, as some areas show signs of aging.

Located in a prime area, this luxurious hotel offers a wide range of exclusive amenities. The spa services and sauna were top-notch, providing a truly relaxing experience. The outdoor swimming pool and garden area were perfect for relaxing in the sun. The restaurant and bar lounges were impressive, offering a variety of culinary options and refreshing beverages. Room advantages were abundant, with stylish decor and comfortable furnishings. The location advantages were ideal, with easy access to local attractions and entertainment.

Only one small negative aspect, the leisure/ TV room was a bit outdated, lacking advanced technology. However, this did not hinder my overall experience at this hotel.

Had an amazing weekend getaway with breathtaking views of the river and sea from the room. Enjoyed a clean and tidy room with friendly and welcoming check-in. The cocktails at the bar were excellent and tasty. The morning breakfast buffet was a sumptuous delight with plenty of options. Great location with easy access to nearby attractions.

The limited variety of Mangalorean cuisine in the buffet could be improved.