Spacious rooms, comfortable bedding. Good breakfast variety, including both local and western options. Excellent staff service and attentive to special requests. Great location near shopping malls and easy city access. Convenient car rental service with helpful drivers.

Nothing, all excellent.

Great location near shopping malls and factory outlets. Smooth check-in/out process. Complimentary surprise birthday cake arranged by hotel. Renovated rooms. Individual plastic-wrapped towels, disposable glass/mugs for safety. Clean pool. Spacious deluxe rooms for families. Comfy bed. Helpful staff. Convenient free airport/train station transport. Promptly provided same-floor connecting rooms. Nice breakfast. Friendly staff. Safe swimming pool with barriers for younger children. a great experience.

We had a fantastic surprise birthday celebration at Hotel Santika. The staff went above and beyond to make our friend feel special, with a complimentary birthday cake and personalized well-wishes. The renovated rooms were a pleasant surprise, and the location was perfect for shopping. I highly recommend this hotel.

This hotel offers great value for money with its competitive prices. Located right in the center of Jl Riau, it is the perfect spot for shopping enthusiasts. You'll find yourself just steps away from the nearest grocery stores and a wide variety of restaurants to choose from. The staff is friendly and attentive, ensuring that your every need is met. The rooms are equipped with comfortable queen size or king size beds, guaranteeing a restful night's sleep. The hotel also provides basic amenities, including free internet connection in every room. Don't miss out on the breakfast served, offering a variety of options to start your day on a delicious note.

All aspects of this hotel were satisfactory.

Great food options and location for shopping! The breakfast spread was delicious with options such as omelets, fruit, and Indonesian cuisine. The hotel is located near malls and supermarkets, so it's convenient to find what you need. The gym and pool were also nice amenities to have.

Our thanksgiving experience was ruined by some issues. The room had a musty smell and the bathroom was not thoroughly cleaned.

The hotel is conveniently located near the city center and offers easy access to two shopping malls. The staff is helpful and willing to book taxis for guests. The rooms are clean and the breakfast has a variety of food options.

Some guests have mentioned that the hotel lacks friendliness from the front office staff.