Exceptional Service

During my stay at Ibis, I was pleasantly surprised by the exceptional service I received. The staff, particularly Nenna and Boy, went above and beyond to ensure my comfort and satisfaction. They were incredibly helpful and attentive, especially during breakfast. Their warm and friendly demeanor made me feel right at home. I would highly recommend this hotel for its outstanding service.

As a budget traveler, I was delighted with the strategic location of the hotel. It was very close to the Bandung trans studio mall and the city centre, making it convenient for exploring. The staff at the hotel were incredibly friendly and helpful throughout my stay, ensuring that all my needs were met. The room was clean and comfortable, providing a pleasant stay for me and my family. We enjoyed our time here immensely.

Felt safe and secure, no complaints.

Great location, clean and comfortable room, good breakfast selection, friendly staff, convenient access to WiFi and connected to a mall.

There was nothing I didn't like.

The hotel's location is ideal for those who enjoy shopping and entertainment, as it is very close to a shopping mall and right beside the Trans Studio mall. This makes it easy to access shops, restaurants, and entertainment options within walking distance. The rooms are comfortable and the staff are friendly, providing excellent service. Additionally, the hotel offers a variety of breakfast choices to start the day off right.

The hotel is quite far from the city center, which may require some extra travel time to reach desired destinations.

This hotel is located right next to the biggest mall in the area, which is great for shopping and entertainment. The rooms are well-equipped with basic amenities and breakfast is included, making it a great value for money option. From the reviews, it seems like the staff provides good service and attention to detail, ensuring a comfortable and pleasant stay.

No significant negative aspects observed.

Friendly staff, clean and cozy room, amazing food. Great location near mall and tourist attractions. Awesome view from room. Helpful front desk. Well-implemented corvid health procedures. Convenient mall next door. Quick response to last-minute request for room setup. Thank you!

During my Christmas vacation, I stayed at a hotel that had a key location near the mall and other attractions. The room was clean and well maintained during my stay. One of the best aspects of the hotel was the breakfast which had a variety of choices and was well-prepared.

The service at this hotel was subpar. Upon check-in, the staff was not welcoming or friendly.