The breakfast choices were delicious and varied. The location near Living World Mall offered many good food options. The service provided by the staff was excellent. The rooms were spacious, clean, and the bed was comfortable. The hotel had convenient amenities like drinking water on every floor.

All was perfect.

The staff were friendly and welcoming, making me feel right at home. The breakfast spread was delicious and had a wide variety of choices. The laundry service, although a bit pricey, was worth it for the high-quality results. The location was great, with a shopping area and many restaurants nearby.

Felt like family, no complaints at all.

The cleanliness and comfort were excellent. The design and layout were bright and spacious. The staff were friendly and accommodating. The location was convenient, with a mall and restaurants nearby. The breakfast had a good selection of food.

I recently stayed at a hotel located next to a shopping mall, making it convenient for me to explore and shop. The room I stayed in was comfortable and clean, with a spacious bathroom. The service from the hotel staff was exceptional, with friendly and welcoming front desk staff. The breakfast offered a variety of delicious options to start my day, and the view from the hotel was impressive. Additionally, the hotel had facilities such as a restaurant, where the staff, like Feli, provided outstanding service and personalized attention.

The only drawback was the time it took for the kitchen to prepare the food, even when the restaurant was not busy.

The pool area was nice, and the gym had everything I needed to stay fit. the hotel's location was great, very close to a shopping mall and restaurants. the staff at the hotel were friendly and helpful, and they made me feel very welcome.

The prices for the rooms were higher than I expected, and the breakfast options were limited. the room I stayed in was not well-maintained, and the bathroom was not cleaned properly.

Excellent Service

My friends and I had an amazing stay at Mercure. The employees were incredibly friendly and helpful throughout our visit. The thematic room with the Sony PS4 was a fun surprise, and the cozy design made us feel right at home. The breakfast buffet offered a great variety of dishes from different cuisines. the service was top-notch, and we will definitely be coming back in the future.

We had a fantastic stay at this luxurious hotel. The location of this venue is incredibly convenient, being situated right next to a shopping mall in a strategic area. It is perfect for those who are looking to explore the vibrant Alam Sutera business district. The service provided by the staff was top-notch, with room service available 24/7 and a bell staff/porter always ready to assist. The housekeeping team did a great job in ensuring that our room was clean and well-maintained. We were also impressed by the wide range of amenities provided, from the ironing facilities and air conditioning to the in-room safe and electric kettle. The staff here truly values personalized service and showed great hospitality throughout our stay.

We highly recommend this hotel to anyone seeking a comfortable and quality stay.