Amazing service, upgraded suite, unforgettable anniversary celebration, great food, elegant facilities, kind staff, comfortable beds, great city views

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The hotel is conveniently located in the central business district, with a mall downstairs that offers a wide range of shopping options. Additionally, it is situated on top of an excellent mall that has everything you could need or want. The rooms are spacious and luxurious, with walk-in closets and well-appointed bathrooms. The staff provides exceptional service, going above and beyond to ensure a pleasant stay. Breakfast at the club level is satisfactory, and there are dining options within the hotel and nearby. The hotel offers facilities such as an outdoor pool and a spa, providing ample opportunities for relaxation.

Minor design flaws, such as the lack of electrical outlets near the desk and the closet light controlled by the bathroom switch, need improvement.

Located conveniently close to a mall and office district, this hotel had smooth and efficient check-in and extra touches, making for a pleasant stay. The staff was courteous and competent, even going above and beyond in their attentiveness to guests. The rooms were suitably posh, with luxurious amenities and stunning views.

Although local cuisine was widely available and the variety of food during breakfast, lunch, and dinner was good, the quality of food at the club floor was average. promotional packages through the hotel may not always be value for money, even for members.

The personalized service at The Ritz-Carlton Jakarta, Pacific Place was outstanding. When we celebrated a special occasion, the front desk team went above and beyond to accommodate us, even greeting us by name. The club lounge breakfast buffet and evening cocktail selection were impressive, and the spacious, clean rooms offered beautiful views of the swimming pool. The hotel's location in the heart of the financial district made it convenient for business travelers. I highly recommend this hotel for a first-class experience.

star service with heartfelt surprises. Upgraded to stunning suite, enjoyed delicious food and drinks, and received attentive, friendly service. Central location and comfortable beds with great city views. an amazing stay with outstanding staff. Highly recommended for a luxury break. 🌟

This luxury hotel fulfilled all our exclusive amenities needs with an outstanding service. The Spa & wellness center, sauna, and outdoor swimming pool were impeccable. Massages, full body massages, body wraps, beauty treatments, and facials were available at the Spa Lounge. The restaurant offered a delicious breakfast, dinner, and special diet menus. In-room breakfast was delivered promptly with a high-quality service.

The only minor issue we had was the absence of a picnic area or tables. However, there were plenty of sun loungers and a beautiful garden area that compensated for it.