The room was spacious and clean, staff were friendly and helpful, convenient location near train and beach, flexible check-out time, good transport options with Go Travel pass.

Don't have any issues at all.

The location, convenient transportation options, clean and spacious rooms, good WIFI, comfortable beds, satisfying breakfast. excellent value for money.

There was nothing I didn't like.

The hotel is in a convenient location, close to Douglas' many attractions. It is situated on the main promenade by the sea, offering a beautiful view. The rooms are clean and fairly modern, with comfortable beds. The staff are kind, pleasant, and always ready to help. The breakfast is delicious and filling. the hotel accepts pets, making it a great choice for pet owners.

The bathroom is small and the glass shelf above the sink can be dangerous if you're not careful.

The hotel's location on the Promenade offers stunning views of the sea, allowing guests to relax in their bright and spacious rooms while taking in the beautiful scenery. Additionally, it is conveniently located in the center of the promenade, making it easily accessible for guests who want to explore the local area. The hotel is also close to the Manx Electric Tramway station, providing convenient transportation options for guests.

The hotel's communication through email or website messages could be improved, as there have been instances where guests did not receive a response.

Our 19th stay at the hotel was absolutely delightful! The beautiful entrance hall with its original tiled flooring sets the tone for the entire experience. The hotel decor is clean and tidy, and the rooms are immaculate. The housekeeping staff does an excellent job. The breakfasts were generous and delicious, and the staff, especially Jenny and Terry, were friendly and attentive. The location is ideal for exploring the area, and the hotel offers modern amenities like televisions and WiFi. I highly recommend this hotel for a pleasant and enjoyable stay.

Friendly staff, clean rooms, and great service. Complimentary tea and coffee in the room. Convenient location.

This hotel is located in a prime spot, right on Douglas promenade, offering an excellent view of the sea. The rooms are well-furnished with modern bathroom facilities, ensuring a comfortable stay. Moreover, the value for money is great, with breakfast included in the price.

No major issues, everything was satisfactory.

Great seafront location. Excellent value for seaview room. Good breakfast. Clean rooms. Friendly and helpful staff. Convenient for transportation. Lovely and bright room.

Absolutely nothing to say about dislikes.

At this hotel, the staff were friendly and helpful, ensuring that our stay was enjoyable. The rooms were clean and tidy, with a lovely sea view to wake up to each morning. The breakfast options were excellent, with plenty of choice including toast, cereal, and fruit. We also appreciated the additional amenities in the rooms, such as the extra tea and coffee supplies.

Only minor issues were encountered during our stay.

The value for money at this hotel was excellent. the room rates were very affordable, especially considering the key location in the center of the promenade. Being right on the seafront was a major advantage as it made the beach easily accessible. the hotel had a regular bus service from outside, making it convenient for getting around and going to and from the airport.

The limited breakfast timings. It was a bit tight for me as breakfast was only served between 8 and 9 am.

Spacious rooms with helpful staff. Clean and bright with nice sea views. Good location for beach and nearby attractions. Bus service and tram stop conveniently located. a pleasant stay.

We had a fantastic stay at this hotel. The sea view from our room was lovely, and the breakfast offered high-quality options. The hotel's location was convenient, with plenty of on-road parking available. We also appreciated the tea and coffee making facilities in the room, as well as the nice hot shower and the USB chargers on the sockets.

None.

Xmas at this hotel was amazing! Best aspects were the friendly staff who provided excellent service and the delicious breakfast that exceeded our expectations. the hotel’s location was perfect, providing easy access to local attractions and entertainment. the cozy atmosphere in the hotel made us feel right at home.

Dislikes were the limited parking options in the nearby area and the outdated furniture in the room. Despite these minor issues, we thoroughly enjoyed our stay and would definitely recommend this hotel to anyone looking for a warm and welcoming place to spend their vacation.