We stayed here for a corporate event and were delighted with the location of this hotel. This place is located right on the town's promenade, which makes it a perfect spot to catch some great views. The service here was excellent, with room service, dry cleaning, and welcome drinks. Our room was well equipped with ironing facilities, tea/coffee facilities, and a comfortable sitting area.

Although we had some communication issues with different staff members, the onsite manager that moved us to another room was very amenable and pleasant. The leisure spa & wellness centre with an indoor swimming pool and massage treatment was a great way to relax after a long day.

The hotel has a charming character and a beautiful atrium. It is conveniently located near the main town and seafront. The staff is extremely friendly and welcoming. The rooms are spacious with comfortable beds and modern amenities. The sea views from the windows are breathtaking. There is a Thai restaurant next door, which is accessible from within the hotel, offering delicious food and excellent service.

Felt warm, no complaints at all.

The room had a lovely sea view and a comfortable bed. The bathroom was of high quality and the breakfast was excellent. We also enjoyed the swim and gym facilities.

No major complaints.

The hotel's communal areas were a bit dated, but the rooms were clean and comfortable. The staff were incredibly helpful and friendly, making us feel welcome from the moment we arrived. We loved our room with a balcony overlooking the atrium, and spent evenings enjoying the peaceful atmosphere. The breakfast had a great variety of hot and cold options, keeping everyone satisfied. we had a wonderful experience and would definitely recommend this hotel.

Fantastic location, friendly staff, spacious room with great amenities, delightful sea view, luxurious bath, very comfortable beds.

Nothing to mention.

Excellent location, friendly staff, clean rooms, lovely pool, spacious family rooms.

Nothing.

had a wonderful stay in douglas, sefton exceeded expectations. loved the location and friendly staff, plus the spacious room with great amenities. already booked for next year's tt!

Outdated appliances in the room.

Our stay at the Sefton was fantastic. The hotel's location was perfect, close to the town center and right opposite the promenade. The breakfast spread was delicious and had something for everyone. The room and bathroom were spacious and comfortable. And the inner atrium was simply breathtaking. The staff were friendly and always ready to assist.

We did have a minor issue with the power outlets in the room. They were not conveniently located near the bedside table, so we had to charge our phones on the dressing table or the TV table.

Had a lovely Easter break with my family. The breakfast was delicious, and the pool was a great hit with the kids. The hotel's location was perfect, right in the heart of the city center and close to all the attractions. The staff were all so friendly and accommodating, nothing was too much trouble.

The room was a bit tired and could do with some updates. The carpet was stained, and the bathroom needed a bit of TLC.

The rooms were of a high standard and the reception area has greatly improved since my last visit. The breakfast was excellent and the staff were friendly and helpful. I regret not taking advantage of the swimming pool, but I will definitely use it on my next visit. I can see that the management is making great strides in improving the hotel.

Would recommend this hotel.

The hotel is conveniently located right near the beach, allowing for easy access to the sea and beautiful views. The rooms are spacious and well-equipped, with modern amenities and comfortable furnishings. The staff provide friendly and helpful service, ensuring a pleasant stay. The breakfast buffet offers a wide variety of options, catering to different tastes and dietary requirements.

Some areas of the hotel are showing signs of wear and tear, such as threadbare carpets and occasional issues with the elevators.

Great value for money, especially considering the location near bars and restaurants.

The hotel was a bit dated compared to the pictures on the website.

Spacious room, comfortable beds, excellent ensuite. Top-notch room servicing. Relaxing atrium balcony. Helpful and friendly staff. Superb breakfast.

We had a fantastic stay at the hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The parking was easy and convenient, and the location of the breakfast room overlooking the sea front was absolutely stunning. The staff were friendly, welcoming, and went above and beyond to ensure our comfort.

Nothing not to like.