Amazing room with comfortable bed, spacious bathroom, and impressive decoration creating a cozy atmosphere. EXCELLENT housekeeping. Friendly and helpful staff. Tasty breakfast. Clean pools and nice Turkish sauna. Will definitely stay again!

Luxurious rooms, comfortable bed, beautiful public spaces, exquisite breakfast, attentive staff.

Nothing.

We had an amazing stay at this hotel. The rooms were elegant and clean, with a cozy atmosphere. The staff were friendly and hospitable, making us feel welcomed throughout our stay. The location was perfect, allowing us to easily walk to nearby restaurants and attractions. The morning buffet was outstanding, with a wide variety of delicious options to choose from. we were impressed with the cleanliness, hotel facilities, and the helpfulness of the reception staff.

Nothing for us.

Beautiful hotel in exceptional area. Excellent pools and spa. Unparalleled views. Helpful staff. Great breakfast buffet.

Can't fault anything about it.

Beautiful hotel, luxurious rooms, comfortable beds, exceptional service, impressive location.

No spare toilet roll.

Spacious and beautiful rooms, with large beds and luxurious bathrooms. The lobby is pleasant and never overcrowded. The staff is always polite and willing to help with anything we need. The pool and fitness center are very nice, perfect for a relaxing day. Delicious room service breakfast with ample amounts of fresh fruit.

The hotel's location is superb, surrounded by the city's main historical sites and plenty of nearby restaurants on an old railway converted to a walking path. The room and bathroom were spotless, with great amenities, and the breakfast was excellent. The rooftop pool offers stunning views of the city.

The gym facilities could be better maintained.

loved our stay at the beautiful hotel in Jerusalem. Great location near the train station and amazing views. Staff went above and beyond, especially Yudit, who helped me when I lost my purse and passport.

No desk in the room for typing.

As longer-term business travelers, we loved the range of amenities available. The rooftop was awesome, with stunning views and a fantastic bartender named Akiva. The breakfast was unbeatable, offering a culinary experience that surpassed other iconic hotels in the area. The bedrooms were fantastic, with comfortable beds and ornately beautiful decor. The staff, including the breakfast team, were friendly and welcoming, making our stay even more enjoyable. The pool was amazing and spacious, and the hotel gym was great for a workout. The hotel was new, ensuring everything was clean and in top condition. a top-notch experience.

Felt spoilt, no complaints.

Upon arrival, I was impressed with the luxurious amenities provided at this hotel. The indoor swimming pool and spa lounge were particularly relaxing and indulgent. The location advantages were also significant, with easy access to local attractions and sights.

One minor issue I experienced during my stay was with the restaurant service. Although the food itself was delicious and varied, the wait time for a table was longer than expected.

isrotel in jerusalem was even better than my previous stay. the staff was professional and helpful, especially tarek at reception. the location was perfect, the hotel was clean and beautiful.

no air in inside pool

The hotel is located in a charming neighborhood with plenty of great restaurants nearby. The rooms have fantastic views and are equipped with basic amenities, including comfortable beds and a little garden for relaxation. Moreover, the prices are very reasonable and breakfast is included in the package.

Everything was perfect and there is nothing that needs improvement.

The hotel architecture is stunning and the rooftop pool has a breathtaking view. My room had a rainfall shower and a TV with streaming services. The staff was constantly striving to improve service - they even asked for feedback on their journey to excellence mission. I would recommend this hotel.

The complimentary coffee at breakfast was great, and the gym and pool facilities were enjoyable. the location of the hotel provided amazing views and was close to various attractions, making it easy to get around.

The room service lacked attention to detail, with cutlery left unwashed and small maintenance issues like a leaking espresso machine and difficulty operating the shower knob. Housekeeping was also too aggressive, with little sensitivity to guests' privacy.

Everything awesome. Rooftop, bartender, breakfast, comfort, location. Helpful and informative staff. Complimentary utilities and wine. Nearby open-air mall.

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