The hotel's cleanliness was impeccable, with spotlessly clean rooms and common areas. The hotel facilities were top-notch, from the beautiful decor to the comfortable furnishings. The location in the amazing Sala Parlamento was perfect, putting me in the center of the city and within walking distance to Ponte Vecchio and the best shopping in the city. The breakfast provided was outstanding, with a great choice of food and good quality. The staff were friendly and welcoming, providing excellent service throughout my stay.

Nothing, no complaints at all. The hotel exceeded my expectations in every way.

Stayed at a hotel right in the heart of the city, just steps away from all the major attractions. Rooms were beautifully renovated with a classic Italian style and everything felt brand new. Loved the luxurious linen bedding and the special treats left on the pillow each evening. The staff was incredibly friendly and helpful, making our stay even more enjoyable. The breakfast buffet was excellent, offering a wide variety of dishes.

The hotel does not have a gym on-site, which could be disappointing for those who like to work out during their stay.

Super friendly and accommodating staff, lounge-bar is well appointed and relaxing, breakfast is fabulous, location is great.

Felt looked after, no complaints whatsoever.

I recently stayed at a wonderful hotel in Florence and it was truly one of the best experiences I've had. The staff at Bernini Palace were incredibly attentive and friendly, making us feel welcome throughout our entire stay. The rooms were gorgeous, with a beautiful interior that captured the essence of the city. The hygiene of the room was also impressive. The hotel's location was perfect, being close to the best area in Florence and making it easy for us to explore the city. For couples, the romantic atmosphere in the room made it a truly special stay. Additionally, the breakfast provided was a spectacular experience, with delicious food and mimosas served by the attentive staff.

I would definitely recommend this hotel.

The Bernini Palace in Italy left a lasting impression on our family. From the moment we arrived, we felt welcomed by the attentive staff and the supportive atmosphere. The transfer was seamless and check-in was a breeze. Our concierge, Mr. Illiberi, went above and beyond to ensure our needs were met, providing excellent recommendations. Despite the busy weekend in the city, all our tickets and restaurant reservations were taken care of, sparing us any waiting time. The hotel's prime location in the heart of the old town allowed us to reach major sights within a 5-minute walk. The friendly staff, impressive breakfast, and stunning lobby and bar decoration added to the overall exceptional experience. We truly felt like special guests and will definitely be returning in the future.

Central location. Friendly staff. Beautiful historic building. Lovely room. Spectacular breakfast room. Well-maintained.

Nothing for me.

The location of the hotel was fantastic, right in the heart of the city. We were able to walk to all the main attractions within minutes. The lobby had a cozy sitting area where we had the chance to meet and chat with other guests. We even made a friend who gave us her Red Card! Additionally, the staff was incredibly helpful and friendly. They patiently answered all our questions and made us feel welcome throughout our stay.

The room we were upgraded to had only one small window, so it was quite dark. The view was not great, as it faced the back of some buildings with lots of laundry hanging out.

Excellent central location, within walking distance to all major attractions and train station. Friendly and helpful staff, especially Annalise, Yuri, and Simonetta. The hotel is beautifully decorated with luxurious rooms. Impressive shower and bathroom amenities. Generous and delicious buffet breakfast, with high-quality teas and coffees. Wide selection of drinks at the bar. Lovely turn-down service.

The hotel location is perfect, within walking distance of everything. The room was spacious, clean, and well-decorated. The breakfast room was historic and the breakfast was excellent. The front desk staff was accommodating and helpful with reservations and transportation. I highly recommend this hotel.

Perfect central location, friendly and helpful staff, impressive room hygiene, romantic ambiance for couples.

Nothing, it is perfect.

We had a fantastic stay in this hotel. The location was perfect, right in the center of town, within walking distance of all the attractions. It was so convenient to be able to explore the historical sites and enjoy the highly rated local restaurants without needing to use transportation. The cleanliness of the hotel was impressive, and the facilities were top-notch. The breakfast provided was delicious and the staff were incredibly friendly and helpful.

All was perfect.

I had a fantastic stay at a well-located 5-star hotel in Florence. The hotel staff treated us like royalty and made us feel like a king and queen. The rooms were spacious, clean, and comfortable. The breakfast had a wide variety of delicious options. The hotel had a great history and the staff were welcoming and professional. I highly recommend this hotel for a wonderful experience in Florence.

We had a luxurious stay at this hotel. The exclusive amenities such as the full body massage and sun terrace were outstanding, and the location advantage was excellent. The room had exclusive advantages, and the staff service was helpful and efficient. The breakfast was a buffet with a broad variety of items. The restaurant offered special diet menus, and the bar/lounge area was impeccable. We enjoyed our in-room breakfast and coffee/tea in the lobby.

The noise was a minor issue, especially during the weekend. We could hear noise from the street during the night, which disrupted our sleep.

We loved the hotel's central location within walking distance of most attractions. It was so convenient to be able to explore the city on foot without needing to rely on transportation. Additionally, the cleanliness of the hotel was exceptional, creating a comfortable and inviting atmosphere. The staff was incredibly helpful, providing us with great restaurant recommendations and assisting us with any needs or requests. The included breakfast was delicious with a wide variety of options to choose from. we had a fantastic stay and truly enjoyed the hotel facilities and services.

Can't fault anything about it.

The hotel is located in a prime area near many popular historical sites and highly recommended local restaurants. It is situated right off a bustling square with an array of small, excellent eateries nearby. The location allows for easy access to everything worth seeing in the heart of the city. The rooms are sparkling clean, luxurious, and well-appointed with comfortable beds and gorgeous bathrooms. The staff is welcoming and attentive to guests' needs. The breakfast is fantastic with a wide variety of delicious options, and the restaurant serves spectacular food.

Some guests may find the traffic in the area a little chaotic, especially when arriving or leaving the hotel.