The hotel's prime location near the Grand Canal offers easy access to parking, water taxis, and gondolas. The staff was extremely friendly and helpful, arranging a delightful dinner and gondola ride. The rooftop bar offers a magnificent view of the canal, and we even enjoyed a live jazz concert.

Felt very lucky, no reason to complain.

Great location near bus stop and restaurants. Comfortable bed and plentiful breakfast. Multilingual staff and friendly cleaning crew. Small but clean and comfortable rooms. Enjoyed live music in sky lounge. Helpful and professional service, lost item returned. Would return in the future.

We had a fantastic stay at this hotel. The location was perfect for exploring the city, with easy access to trains, ferries, and the airport via water taxi right outside. The rooftop restaurant offered stunning views of the surrounding area. The room was comfortable and the bathroom was clean with all necessary amenities. The service was friendly and efficient, and the breakfast had a great selection.

Great location right across from the train station with a beautiful canal view. Attentive staff and basic amenities for a good value. The breakfast was delicious with vegan options and a stunning view of the Grand Canal.

All was okay.

Convenient location near train station and water bus. Venetian styled rooms with ample storage. Friendly and helpful staff. Good variety at breakfast. Free luggage storage.

Staff were friendly and helpful, going above and beyond. Rooms were clean and had a lovely Venetian style. Breakfast had plenty of options and staff were great. Amazing value, beautiful throughout. Good location near train station.

Excellent location on Grand Canal, delicious breakfast, friendly staff, comfortable sitting area, numerous nearby restaurants.

Everything great.

Friendly and helpful reception staff, great location near train station and bus station, complimentary transfer to Murano, good breakfast with a variety of options, well-trained and polite breakfast staff.

The hotel's location on the township of Venice is extremely convenient, as it is just across the train terminal with a few minute walking distance. The cleanliness of the room was exceptional throughout my 4-night stay. The hotel facilities were top-notch, including the attached restaurant/bar on the Grand Canal with outstanding food and exceptional service. The staff were all very attentive, approachable, and friendly, making my stay even more enjoyable.

All good.

The value for money was great, and the room was comfortable and well-maintained. The location was perfect, just a short walk from the train and bus stations, and the staff were welcoming and helpful throughout our stay at Carlton On The Grand Canal.

The breakfast offerings could be improved with a wider variety of options.

This place is conveniently located right in front of the train station, making it extremely easy to access. You can just step off the train and you're there, no need to worry about getting lost in this city. The staff here are very helpful and friendly, especially the bar man. When the beer tap broke, he kindly gave us complimentary bottles of beer. it was a great experience exploring this beautiful city.

The staff at this venue could be a bit rude and didn't always listen to what I was saying. However, I would still recommend this hotel to everyone.

The location of this hotel was perfect for exploring the city. Our room had a beautiful view of the canal and was spacious and comfortable. The hotel staff was attentive and helpful. we had a great stay at Carlton On The Grand Canal.

Clean hotel, friendly staff, comfy beds, great location near train station, helpful reception staff, nicely decorated.

All was good.

We thoroughly enjoyed our stay at this luxurious hotel. The location was perfect, right across from the train station, making it incredibly convenient for exploring the city. The staff provided excellent service, with prompt responses to all of our requests and a warm and friendly demeanor. The room was beautifully furnished and well-maintained, offering all the amenities we needed for a comfortable stay. We especially appreciated the terrace, where we could relax and enjoy the stunning views. this place exceeded our expectations and we would highly recommend it to anyone.

We would definitely recommend this hotel to our family. The staff were professional and friendly, going above and beyond to ensure our comfort.

The value for the money was excellent, the room was spacious and beautifully decorated in Venetian style. The location was perfect, right on the Grand Canal and just a minute's walk from the train station. The staff were friendly and accommodating, making our stay comfortable and enjoyable.

The only thing that could have made the breakfast better would be more variety in the choices available.