The hotel exceeded our expectations with its modern and spacious rooms. The location was great, and the breakfast and restaurant were amazing. The service from the staff, including the doorman, reception, and concierge, was top-notch. They went above and beyond to support me and my family during our stay. Special thanks to Stefania, Valentina, and Daniel for making our stay comfortable.

Felt like part of the family, no complaints.

Great location near train station, attractions, and shopping district. Friendly and knowledgeable staff who suggested good local restaurants. Comfortable and well-equipped rooms. Good breakfast with lots of choice.

The hotel's central location near the Duomo makes it convenient for exploring the city. Plenty of nearby restaurants and shopping options.

Felt very happy, no reason to complain.

Mgallery surpassed my expectations with their exceptional service. When I realized I wanted to extend my stay, they went above and beyond to help me find another room. The staff at the reception take the time to assist with restaurant reservations, and their attentiveness truly impressed me. The room amenities were top-notch, from the comfortable bed to the provided toiletries. Breakfast was delicious, with a decent selection and the option to request eggs. I was thoroughly impressed with Mgallery and would highly recommend it.

We had a fantastic stay at this hotel. The location was excellent, within walking distance of major attractions in this city. The hotel facilities were clean and modern, and our room was spacious and well-maintained. The staff were extremely friendly and helpful, providing us with great recommendations for restaurants and arranging transportation for us. The breakfast was delicious, with a good variety of options to choose from. We highly recommend this hotel for a visit to this city.

Nothing that we didn't like.

The hotel staff were excellent - helpful and went beyond customer service. Easy check-in process. Great location. Clean and spacious room. Would definitely revisit.

Nothing, it was perfect.

I recently stayed at Hotel Cerretani in Florence for five nights for a family vacation. The staff at the hotel was incredibly friendly and accommodating, even arranging last-minute tickets to the Ufizi Gallery. The location of the hotel was perfect, just a stone's throw away from the Duomo, and we had a fantastic view of the Duomo tower from our room window. The room itself was spacious, modern, and comfortable, exceeding my expectations. The facilities were clean and new, and the staff spoke fluent English and were always eager to help with reservations and recommendations. Special thanks to Stefania, Valentina, and Daniel for their exceptional service during our stay.

Our stay at Hotel Cerretani was amazing! The room was clean and comfortable. The location is perfect - within walking distance of all the main landmarks. The staff, especially Sara, Alessandro, and Valentina, were incredibly helpful and discreet. We will definitely visit again! The bathroom had great lighting and amenities, and the breakfast had a wide variety of options. The location couldn't be better, right in the heart of the city but still peaceful in the bedrooms. The staff were fabulous and always available to help.

Stayed here for New Year's and it was a great experience. The room was spacious and quiet, and the hotel had a modern and elegant look. The location was perfect, being close to the train station and major attractions in the city. One key advantage was the friendly and helpful staff, who made our stay enjoyable.

It was overpriced and not worth the money. There were issues with uncleared tables and a lack of essential items like clean cups and glasses.

MIND-BLOWING hotel with superb location, well-appointed amenities, and delicious breakfast selection. The staff, especially Lara from the Front Desk team, were incredibly accommodating and helpful. Highly recommended!

Centrally located and within walking distance to major museums and attractions. Wide array of breakfast options including customizable omelettes. Friendly and helpful staff, even assisting with restaurant recommendations and reservations.

Amazing staff and personalized service. From the moment I arrived, I felt welcomed and well taken care of. Simona at the front desk was incredibly friendly and attentive, making sure all my needs were met. She even upgraded me to an executive room without me having to ask. The room itself was beautifully appointed with a view of the Basilica of San Lorenzo. The bed was so comfortable and had outlets and USB ports on both sides, which was so convenient. The amenities were luxurious and had a lovely fragrance. The hotel also provided welcome drink vouchers which we enjoyed at the elegant bar. The small buffet in the dining room was a nice touch as well. I had a fantastic stay and would highly recommend this Mgallery hotel.

The location of the hotel was incredibly convenient, allowing us to easily explore all the major landmarks of the city on foot. The room we stayed in was clean, spacious, and had a beautiful view of the city. We particularly loved the comfortable bedding and how it provided a perfect retreat after a long day of walking. Despite a minor AC issue, the staff were accommodating and the overall cleanliness of the hotel was commendable. The breakfast staff, especially Sulymane, were helpful and made our mornings enjoyable. I highly recommend this Mgallery hotel for its great room, convenient location, and helpful staff.

Amazing staff, especially Souleymane in the mornings. Great breakfast choices. Perfect location by the train station and museum. Tidy rooms with lovely decor. Efficient ticket arrangements for the Ufizi gallery. Warm and energetic welcome. Perfect city center location near Duomo. Spacious room with chic decor and big bathroom. Comfortable beds. Silent room with king size bed and perfect mattress. Excellent breakfast under the care of waiter Souleymane.

The staff was great, helpful and efficient. Good location near attractions, restaurants, and boutiques. Clean rooms with attention to detail. Great breakfast.

N/A