Centrally located with EXCELLENT room facilities, delightful garden ambiance, and a pancake machine that's a game-changer for breakfast. The staff is incredibly helpful, friendly, and funny, even with language barriers. The hotel exceeded expectations, with comfortable and clean accommodations at a great price, plus a pool and jacuzzi for summer. Mind-blowing experience!

The hotel had a great central location, making it convenient to explore the city. We were able to easily walk to all the tourist attractions and even the train station. Additionally, the staff at the reception were friendly and helpful, providing us with assistance and information about the city. The hotel also had clean and comfortable rooms, with daily housekeeping service.

One of the downsides was the presence of a moldy smell in the room, possibly due to the humidity. Additionally, there was no proper ventilation in the bathroom, causing steam to enter the room while showering.

The location of the hotel was fantastic, right in the heart of the city. We were able to easily walk to all the main attractions and shops. The staff were also great, friendly and helpful. They were always willing to assist with any questions or requests we had. Additionally, our room was charming and had an authentic feel to it. It was also very clean, which we appreciated.

There were a few small issues during our stay. The wifi was only available in the reception area, which was a bit inconvenient.

Amazing location, friendly staff, clean and comfortable, great breakfast, helpful tips.

Nothing, all was good.

Helpful staff, great location for sights, good breakfast spread, quiet top floor, comfortable beds and showers. Charming ambiance with wood panelled ceilings. Optional room upgrade with minibar and spacious suite. Old charm and cleanliness in the rooms. a comfortable and enjoyable stay.

Spacious room with antique furniture, helpful staff, private sauna, great location near station, Duomo, good restaurants.

Felt like royalty, no complaints.

The hotel is located in a very convenient area, making it easy to walk to all the key sights in the city. It is really close to the main attractions of Florence, allowing you to save time and energy on transportation. The rooms are clean and comfortable, offering a pleasant stay. The breakfast spread is delicious, with a variety of options to choose from.

The wifi can be unreliable at times, causing inconvenience for guests who rely on internet connectivity.

We had a fantastic stay in this hotel. The location couldn't be better - it was close to all the museums, shopping areas, and even the iconic Statue of David and the Market. We were able to visit all the sites on foot, making it incredibly convenient for us. The cleanliness of the rooms was impeccable, and we were impressed with the wide variety of breakfast options available. The staff were extremely professional and friendly, always making us feel welcome. The hotel facilities were top-notch, and we particularly enjoyed the cellar and the wine tasting experience.

Cannot find any fault.

Great breakfast with a wide selection. Eco-friendly with no single-use plastics. Nice pool, never too crowded. Friendly staff. Fantastic location near main attractions.

We loved staying in this hotel. It is perfectly situated right in the heart of the city with great access to the local market, cafes, restaurants and shops. The staff were very kind and helpful, even with our limited Italian, and their service was fantastic. The room was well furnished with everything we needed for our stay, including a flat-screen television, air conditioning and a mini-bar. The terrace was a lovely spot to relax and enjoy the warm weather. The breakfast served every morning was delicious and there were plenty of options to choose from. we had a great time here and would definitely recommend it to anyone looking for a comfortable stay with excellent service.

This venue was perfect for our family stay, and we highly recommend it to others.

Friendly staff, nice breakfast, great location, very clean hotel, complimentary mini bar.

Nothing at all.

I had a wonderful stay at this luxurious hotel in the heart of the city. The location is absolutely perfect, with all the major attractions just a short walk away. The staff was incredibly friendly and accommodating from the moment I arrived, making me feel right at home. The room was spacious and beautifully decorated, with all the amenities I could ask for. The bed was extremely comfortable, and the bathroom was spotlessly clean. The hotel also offered a delicious breakfast each morning, which was a great way to start the day. this place provided enhanced comfort and quality services that made my stay truly memorable.

I would highly recommend this hotel to anyone visiting this city.

We loved the central location of this hotel, just a stone's throw away from all the major attractions in Florence. The room we stayed in was spacious and comfortable, with stylish decor. The breakfast offered a good variety of options, including fresh pancakes. The staff were extremely friendly and helpful, making us feel welcome throughout our stay.

The staff was incredibly welcoming and provided excellent service throughout our stay. They were always willing to answer questions and offer helpful advice. The location of the hotel was fantastic, being close to major attractions and within walking distance of many places of interest. The rooms were clean and comfortable, providing a pleasant environment for us to relax in.

The noise from the street could be quite disruptive at night, especially on the first night. However, it did improve for the remaining nights of our stay.

Superb staff, excellent bed, good room size, great location.

Nothing, all excellent.