The hotel had an excellent location, with friendly staff who made check-in and check-out a breeze. The buffet-style breakfast had a good variety to suit everyone's tastes.

The air conditioning in our room was not very effective, and the breakfast experience was inconsistent. However, the staff were always willing to assist and make things right.

Convenient location in the heart of the old city. Professional and welcoming staff. Rich and plentiful breakfast served in a charming 18th-century room. Quiet and comfortable room with a spacious bathroom. Beautiful building with stunning rooftop views. Top-notch breakfast with a variety of food and drinks. Very helpful personnel, offering assistance with special needs. Lovely room decor resembling a medieval castle. Bartender at the bar is knowledgeable and friendly.

The location of the hotel was ideal, right in the heart of the city. The modern and clean rooms provided a comfortable stay. The staff were incredibly helpful and friendly, ensuring a pleasant experience throughout our stay.

I had a fantastic stay at this hotel right in the historical center of town in the heart of Tuscany. The location was perfect, as I was able to walk to all the sights and experience everything that this city has to offer. The hotel facilities were impressive, with beautifully presented furnishings throughout. The staff were exceptional - warm, friendly, and always willing to help. The breakfast buffet had a superb choice of options, and the cleanliness of the rooms was impeccable.

It was all superb.

My recent stay at this hotel was absolutely delightful. I was lucky enough to be upgraded to a room with stunning 500-year-old frescos on the ceiling, which added a touch of magic to my experience. The room itself was spacious and the king bed was incredibly comfortable. The view from my balcony, overlooking the rooftops of Siena, was simply breathtaking. The staff at the hotel were exceptional, especially the concierges who went above and beyond to help me secure last-minute dinner reservations. The location of the hotel was perfect, and I loved exploring the city from this central spot. The breakfast spread was fantastic, with a wide variety of delicious options to choose from. I can highly recommend this hotel for its beautiful building, excellent location, and top-notch service.

The architecture of the hotel was stunning and added to the overall charm of the experience. The central location made it convenient to explore the city and all its attractions. Additionally, the staff were friendly and welcoming, providing excellent service throughout our stay.

One downside was that the hotel was located in a traffic-free zone, making it difficult to access by car. The navigation system did not provide accurate directions, causing some frustration during our arrival.

The value for money was excellent, the room was beautifully decorated and had a stunning view of the historical part of town. The location was perfect, right in the heart of the city, and the staff were incredibly warm and attentive.

The breakfast menu could have had more variety to make it even better.

Fantastic hotel, first-class staff, superb location, well-maintained, comfortable beds, splendid view.

Nothing could have been better.

Located right in the city center which is pedestrian only, the hotel is in a regal palace. Guests can enjoy the convenience of being right in the historical center of town in the heart of Tuscany. The rooms offer splendid views of Siena, and the interior has a vintage Siena and classic Tuscany decor. The staff is welcoming and friendly, making the stay truly enjoyable.

There was one negative aspect about the hotel.

Fantastic and helpful staff. Delicious fresh honeycomb at breakfast. Brilliant front desk staff and concierge. Stunning view over the hills and countryside

No negatives from this place.

Great complementary breakfast, which we really enjoyed every day. Perfect location just a few steps away from the main square, close to all the attractions. The sun loungers on the terrace were really comfortable and a great spot for some relaxation.

The rooms were not totally soundproof so we could hear noises from the hallway. The decor needs updating, looks a bit old-fashioned.

From the moment we arrived, the staff at Starhotels Collezione made us feel welcome and special. They were friendly and attentive to our every need, ensuring that we had a memorable stay. Our room was comfortable, with stunning views of the city. The authentic food served at the hotel was delicious, and we enjoyed every meal. The location of the hotel was fantastic, right in the heart of the city, making it easy for us to explore and enjoy the beautiful Siena. our experience at Starhotels Collezione was exceptional, and we would definitely recommend it to anyone visiting Siena.

Central location, close to main square. Stunning views from room. Top-notch breakfast. Wine tasting experience in cellar. Immediate response to requests. Beautiful mix of art and contemporary amenities. 1:2 staff to guest ratio. Spacious room with comfortable bed and large bathroom. Romantic balcony with city view. Phenomenal position.

Service and recommendations excellent, ambience soothing, rooms quiet, beds supremely comfortable, WiFi top notch, refreshments and lunch enjoyable.

Don't have any issues at all.

I recently stayed at the Grand Hotel Continental in Siena for a weekend getaway. The staff was incredibly friendly and helpful, making our stay even more enjoyable. The hotel's location was excellent, right in the heart of the city. We had a fantastic wine experience in their cellar, which was a highlight of our trip. The lobby restaurant had great food and service, and the building itself was lovely. a fantastic stay!

Would be happy to recommend this hotel.