This hotel is right in the center of Florence, offering amazing views of the Duomo. The rooms are spacious and comfortable, with a nice view of the cathedral. The staff is friendly and helpful, and the breakfast included is good, although it could have had more salty options.

Nothing to complain about, everything was fine.

Exceptional location, staff were excellent and the continental breakfast which was included in the price was great to start the day off. The rooms were clean and very comfortable. Easy walking distance to all sightseeing places. Rooms were cleaned daily to a high standard. The night life was buzzing but not disturbing.

Not obvious to find.

The hotel is perfectly located in the heart of the city, right next to the cathedral and within walking distance to all the major attractions. The staff is friendly and helpful, providing services such as luggage storage and bathroom facilities even before check-in or after check-out. The breakfast offered is plentiful and delicious.

The customer service could be improved as some guests experienced issues with cleanliness and pest control.

The value for money at Bigallo was excellent, and the room was clean and comfortable. The location was perfect, just steps away from the Duomo, and we could easily walk to all the major attractions. The staff were friendly and helpful throughout our stay.

The only thing that could have been better for breakfast was the variety of food options.

I had a wonderful 3 night stay at Hotel Bigallo. The reception on the 3rd floor was convenient with a lift, and my room on the 4th floor had a stunning view of the Duomo from the bathroom. The room was clean and comfortable, with a good-sized bathroom and a fridge. The breakfast provided was simple but nice, with good coffee. The hotel's location was perfect, right next to the Duomo. I highly recommend Hotel Bigallo for a pleasant stay in Florence.

This hotel is a fantastic choice if you're visiting the heart of the city. Its central location right in the center of Florence, across from the impressive Duomo, is incomparable. You'll be truly immersed in the historical beauty of the city.

Finding the hotel initially can be a bit tricky, as the entrance is not clearly labeled. However, this is a minor issue that can be easily resolved.

The location of this hotel was fantastic! It was right in the heart of the city, close to all the main attractions and surrounded by shops and restaurants. Plus, the staff were friendly and available 24/7 to assist with any needs.

There were a few things that I did not enjoy about my stay. the condition of the hotel was a bit outdated and the entrance staircase was dirty.

the location was perfect, right in the middle of all ancient facilities. the night life was buzzing but not disturbing. easy walking distance to all sightseeing places. not too far from central station.

Dining room cramped.

Our stay at Hotel Bigallo was absolutely fantastic! We were in Florence for a week, exploring all the main attractions, and the hotel's location couldn't have been better. Just a few steps away from the Duomo, we had an incredible view of it from our spacious room on the third floor. The staff was friendly and helpful, and the memory foam mattresses made for a very comfortable stay. The room was cozy yet up to date, and the big bathroom had great water pressure. And let's not forget the perfect air conditioning and the free in-room safe. we had a wonderful experience!

Would definitely recommend this hotel.

We got great value for our money at Hotel Bigallo. The room was spacious and had an awesome view of the Duomo from the bathroom. The location was perfect for exploring the city, and the staff was friendly and helpful.

The breakfast menu could have had more variety.

I had an amazing stay in this city! The hotel was right in the center of everything, making it super convenient for exploring. The location was just around the area, and I loved being right in front of the cathedral. The view from my room was stunning, and I could even see the cathedral from my window. The cleanliness of the hotel was top-notch, with the rooms being clean and very comfortable. The staff were friendly and helpful, making my stay even more enjoyable. The breakfast provided was delicious, starting my day off on the right foot. the hotel facilities were fantastic, and I couldn't have asked for a better location.

Nothing, everything was great!

The location of this hotel was absolutely perfect for exploring the city. Just a few steps away from the Piazza del Duomo, I had easy access to all the major attractions in central Florence. The view of the Cathedral from my room was breathtaking. The staff at the hotel were also very helpful and spoke English fluently, making my stay even more enjoyable. Despite the limited access via the ancient lift, the air conditioning in my room was excellent, which was a blessing in the hot weather.

Great location across from Basilica and Duomo. Helpful front desk staff. Spacious and comfortable room. Beautiful view from bathroom. Good breakfast with plenty of options.

No complaints.

We appreciated the complementary coffee and cookies in the lobby, and the Easter chocolate eggs left on our pillows. the location was prime, right in the middle of all the action with easy access to major sites. the view from the room was great, we could see the famous tower and the river.

The room was quite small and felt cramped, especially for the price. the breakfast was quite basic and didn't offer much variety.

Amazing location, easy walking distance to everything. The view of the Duomo from my room was breathtaking. The staff were friendly and the bathroom was clean. AC worked well.

Although the breakfast was basic, it was still okay. The beds could have been more comfortable and having 2 keys would have been convenient.