the staff at Mercure went above and beyond to make us feel welcome and special. They surprised my partner with a birthday treat and helped us extend our stay seamlessly. the hotel's location was perfect, making it easy for us to explore all the main sights in the city. the rooms were spacious and clean, and we loved the fact that the restaurant and bar were open late, allowing us to enjoy a delicious meal even when we arrived late.

Everything was great! 😊

Great location, near opera house and pickup points for day tours. Modern and clean hotel. Plenty of restaurants and stores nearby. Good breakfast with variety of food.

Nothing I didn't like to be fair.

The hotel's location is perfect, as it is within walking distance of all the attractions in the historical center. The rooms are spacious and clean, with comfortable beds and a large bathroom. The staff is welcoming and helpful, providing great service. The breakfast offers a variety of options, including delicious cakes. it's a great place to stay in the city center.

Great central location near Massimo opera house. Clean, modern rooms with comfortable beds. Good variety of food for breakfast. Helpful and friendly staff. Convenient access to restaurants and shops.

As longer term business travelers, we found the staff to be friendly and helpful. The rooms were spacious, clean, and had comfortable beds. The hotel's location near the city center was convenient but still quiet, away from traffic noise. The restaurant served exceptional food, and the breakfast selection was varied. The bar made delicious cocktails, and the overall atmosphere of the hotel was pleasant.

Felt right at home here, no complaints whatsoever.

We had a fantastic stay at this hotel. The cleanliness was impeccable, with fresh towels provided daily. The hotel facilities were top-notch, and the room we stayed in was spacious and well-decorated. The location was perfect, close to the city center and Teatro Massimo. Transportation was convenient, with nearby bus stops. The breakfast offered a wide variety of choices, including local products. The staff were friendly and provided exceptional service.

Nothing to fault.

I was pleasantly surprised by the beautiful decor and spaciousness of the room at Mercure. The bathroom was luxurious and the breakfast had a great selection of local products. The central location made it convenient for exploring the city. Despite a few small issues, overall I would recommend this hotel.

This place is located in a great spot, close to the city centre and the port. The staff were really helpful and accommodating, providing me with excellent room service and car hire. The room was spacious and clean, with great amenities such as an electric kettle and flat-screen tv. I also appreciated the free toiletries and garden furniture. The bar and restaurant areas were fantastic, with a snack bar and lounge area for relaxation.

I can definitely recommend this venue to anyone planning a trip with family or friends.

The hotel was conveniently located, close to several facilities such as gyms, car hire services, and supermarkets. It was also within walking distance to major shopping streets and tourist spots in this city. We especially enjoyed the excellent breakfast at the hotel's restaurant, which offered a wide variety of hot and cold food options, including scrambled eggs and bacon. The staff were very friendly and helpful throughout our stay.

Nothing all excellent.

Enjoyed the complimentary breakfast and WiFi at this well-located hotel during our romantic escape. the breakfast offered a variety of fresh and delicious options. the hotel's location was perfect for visiting nearby museums and restaurants. We also appreciated having a comfortable bed that provided a good night's sleep.

Convenient location near old town and shopping district. Spacious room with terrace and comfortable king size bed. Helpful staff provided sightseeing tips. Close to restaurants and main tourist attractions.

The location is great, with a short walk to the city center and bus stop for the airport. The hotel offers a credit to compensate for the city tax, which can be spent at the hotel bar. The rooms are spacious and there is an elevator for easy luggage transport. The breakfast is excellent with a variety of options.

Felt very happy, no complaints at all.