The hotel had a great location, right in the heart of the historic city. It was convenient to explore the city without needing a car. The hotel also offered a shuttle service to a partner parking area, which was really helpful. Additionally, the facilities and decoration of the hotel were excellent, providing a luxurious experience.

One downside was the lack of a proper parking system. It was a bit confusing to find a parking spot and there was a language barrier when we tried to inquire about it.

The value for money at this hotel is excellent, with a beautiful room and friendly staff. The location in the town is fantastic and the staff treated us like VIPs.

The food for breakfast could be improved with more variety and a larger dining area.

I had an amazing stay at the hotel. The staff was incredibly helpful and made sure all my needs were met. The location was perfect, right in the center of the city with a beautiful view. The room was spacious and luxurious, and the breakfast was delicious with a variety of local specialties.

Nothing to mention.

The location of the hotel was excellent, right in the heart of the city. It was easy to walk to all the main attractions and there was a beautiful view from the balcony. The amenities provided by the hotel were of very good quality, including the linens and cleanliness. The breakfast served in the old cellar was delicious, with a wide variety of fruits and the famous local bread.

The staff at the restaurant were quite unpleasant, with an arrogant attitude. When I tried to have dinner, they rudely told me there were no available tables.

We had an amazing stay at a beautiful hotel with stunning views. The staff went above and beyond to make our trip unforgettable.

The hotel breakfast menu could have had a better variety of hot food options.

As young families, we loved the convenient central location of the hotel, making it easy to explore Matera's attractions. The stunning view over the town from our suite was breathtaking. The caring and helpful staff made us feel welcome and the English-speaking staff was a plus. Highly recommend the private guided tour with Michele to learn about the city's rich history.

We felt completely welcome and had no complaints at all. our stay at Palazzo Gattini Luxury Hotel was exceptional.

I recently stayed at Palazzo Gattini in Matera for a surprise birthday trip for my husband. The hotel staff was extremely helpful from the start, even arranging transportation for us. The room was upgraded to one with a beautiful view and a Jacuzzi, which was a delightful surprise. The staff went out of their way to make sure I, as a vegan, had plenty of options for breakfast. The hotel restaurant they recommended for our birthday dinner was fantastic, and the service there was impeccable. the staff at Palazzo Gattini made our stay memorable and enjoyable.

Totally recommend this hotel.

Unique town, incredible uniqueness. Finest hotel visited in Europe, bargain prices. Beautiful hotel, exceptional room. Friendly, professional staff. Wonderful breakfast, excellent restaurant. Great view from roof terrace, nice spa facilities. Comfortable bed, spacious room. Helpful staff, close to attractions. Assistance in navigating ZTL zone. Regular cleaning and tidying. Polite airport transfer driver. Good spa facilities. Luxurious bathroom. Plentiful breakfast. Highly recommended.

We were upgraded to a beautiful suite with a breathtaking view of the cathedral. The staff at the hotel were incredibly caring and helpful, ensuring that our romantic escape was perfect.

The selection of food was very limited and the small breakfast room was crowded. Additionally, the air conditioning in our suite did not work properly, causing the temperature to be less than ideal.

We got incredible value for our money at this hotel. The room was spacious and glamorous, and the staff treated us like royalty. The location was perfect, right next to the duomo, with a beautiful view from our balcony.

The breakfast could have been better with a wider selection of food.

Knowledgeable and helpful staff. Great location near the Duomo. Room with a beautiful view and Jacuzzi. Excellent service at breakfast.

Nothing could have been better.

The private guided tour with Michele was informative and engaging. Great rooms with amazing views. English-speaking staff were hospitable and helpful.

Felt snug, no reason to complain.

Beautiful historic building, spacious rooms with tasteful decor. Informative, helpful and friendly staff. Great breakfast area with cave setting, variety of food options including freshly squeezed orange juice. Nice rooftop terrace with town view.

Great surprise birthday trip, first as a married couple. Excellent communication and quick response. Staff booked pick up and drop off service, very professional. Upgraded room with beautiful view and Jacuzzi, incredible surprise. James Bond themed guide Dora was fantastic. Vegan-friendly breakfast, knowledgeable staff. Amazing memories, highly recommended. Luxurious property with stunning views. Architecture highlights everywhere. Privacy, attentive staff. Good airport transfer, friendly driver. Spa experience worth it. Spacious jr. suite, luxurious bathroom. Plentiful breakfast. Lovely city to explore. Private guided tour highly recommended. Hospitable English-speaking staff.

Helpful, English-speaking staff. Room with private pool. Perfect location- accessible by car but by the sassi. Private tour arranged with an expert guide. Regular room cleaning.