We had a fantastic stay at this hotel. From the moment we arrived, the staff at the reception were friendly and welcoming, taking the time to explain everything to us. The free ice cream passes for the children were a pleasant surprise, and they loved it. The hotel facilities were great, with beautiful swimming pools and a lovely lake. The massages we had were excellent, and there were plenty of activities to book at the lake. The breakfast buffet in the Masseria restaurant was the best we've ever experienced, with a wide selection of delicious food. The staff was attentive and friendly, making our breakfast enjoyable. this hotel provided a clean and comfortable stay with excellent amenities.

There was nothing we didn't like about our stay.

We had an amazing stay at Parco San Marco Lifestyle Beach Resort. The location was incredible, with stunning views of the lake from our terrace room. The facilities for families were great, especially the indoor and outdoor pools. The staff were always friendly and helpful, finding solutions to any issues that arose during our stay. The resort had everything a family could need and was close to many activities and other towns. I highly recommend this hotel for a beautiful lake break.

The pool temperature was a bit disappointing for the kids. Even with wetsuits on, they could only last 10 minutes in the freezing water.

As young holiday goers, we loved the excellent service and friendly staff. The option to turn the family room into an apartment was a bonus. The beautiful lake and swimming pools were enjoyable, and the massages were a great treat. Breakfast had a good selection, and the option to eat on the terrace was a lovely touch.

Felt extremely welcome, no complaints at all.

Our purpose of travel was relaxation and we stayed for a few days. The staff at Parco San Marco ensured a smooth check-in process and quickly addressed any issues that arose. The level of service at the reception and in the dining room was exceptional. The hotel's attention to detail in every aspect, from the design to the breakfast selection, was impressive. The suites offered luxurious amenities and breathtaking views of Lake Lugano. The option to have a fully equipped kitchen in our suite was a bonus. The hotel's beauty and maintenance made it difficult to leave, and we cannot wait to return.

Would be happy to recommend this hotel.

Our stay at Parco San Marco was worth every penny! The room was fantastic, with a breathtaking view of the lake. The location was amazing, and the staff treated us like family, going above and beyond to make our stay unforgettable.

The breakfast experience could have been better with more variety in the options available.

Amazing location, excellent service overall. Perfect facilities for families of all ages. Staff were great with our toddler and there were plenty of activities for the small ones. Spectacular views and beautiful lake view. The whole place is super clean and well maintained.

Felt very welcome, no complaints at all.

The room was lovely and had a magnificent view of Lake Lugano from our balcony. The location was perfect, with beautiful landscape and a terrific swimming pool. But what really stood out was the excellent service we received from the staff. When our car broke down near the hotel, they went above and beyond to support us, even handling calls from an Italian-speaking garage. We felt well taken care of throughout our stay.

The breakfast option could have been better. It would have been nice to have more variety or maybe some local specialties to try.

We had a fantastic stay at this hotel! The staff were superb and couldn’t do enough to help, creating such a relaxing atmosphere. The views were stunning, especially from our slightly dated but perfect room. Everything was spotlessly clean and very environmentally aware. The hotel facilities were fantastic, with a great breakfast buffet and the best views. The location right down to the lake was convenient, and transportation to nearby Lugano was easy.

This hotel has everything a family could need. Great facilities for families and close to activities. Helpful staff always finding solutions. Divine lake and exceptional views from terrace room.

Felt very at home, no reason to complain.

First of all, I loved the beautiful view from the rooms. It was truly stunning and made my stay even more enjoyable. Additionally, the facilities for families were excellent. There were plenty of activities for the kids to choose from, and the kids club was a hit with my children. Lastly, the location was ideal. It was easy to access nearby attractions, such as Lake Como and Lugano, which made exploring the area very convenient.

One aspect that I didn't like was the lack of available activities. Some of the activities mentioned in the promotional video and website were not actually available, which was disappointing.

Had a great time over Easter! Loved the beautiful lake view and the spacious two-bedroom apartment. the breakfast buffet was amazing, with lots of options to choose from. the kids club was a hit with my children, they had a blast with the friendly staff and the free family events they organized.

Was disappointed with the limited dining options, as some restaurants were beyond our budget. the internet connection was poor and the rooms, although functional, felt a bit basic.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The hotel is situated in beautiful gardens, offering breathtaking views from our room's terrace. The location is perfect, with easy access to transportation and ample parking. The staff provided excellent service, and we enjoyed the best breakfast buffet we've ever experienced. We also loved dining at the pizzeria by the lake, a truly enjoyable experience.

Nothing, all great.

The room was clean, comfortable, and had a stunning view of Lake Lugano. The staff treated us with friendliness and went out of their way to make our stay enjoyable.

One small thing that could have made the breakfast even better is if they had more variety in their breakfast items.

We absolutely loved our stay at Parco San Marco! The value for money was great, the room was beautiful with a spectacular view of the lake. The location was unbeatable, so close to many activities and towns. The staff treated us with utmost care and were always willing to help.

Breakfast selection could be improved with more variety.

Outstanding service from valet to housekeeping, genuine warmth and pride. Nutella croissants and juice bar at breakfast were exceptional. Fantastic facilities and beautiful location with plenty of activities. Breathtaking lake view from all apartments, with adult-only amenities for quieter moments. Clean, comfortable rooms with good wifi. Sumptuous breakfast with a self-serve blender for fresh juice.