We had an amazing stay at this hotel! The location is perfect, right in the heart of everything. It is so close to the old center of Florence and the shops that we were able to walk everywhere easily. The WiFi network in the room was called Gucci, which shows how this place is in a very strategic prime shopping area. The staff at the hotel were extremely friendly and helpful. They went above and beyond to make sure our stay was comfortable. They had a bell staff/porter service that helped us with our luggage and the receptionist, Silvia, was amazing. She even arranged for a friend with a car to give us a lift when we needed it. The room itself was spotless and had all the amenities we could ask for. We loved the soundproofed rooms, as we were able to sleep peacefully without any disturbance. The hotel also had a restaurant and bar/lounge area, which was convenient for grabbing a bite to eat or enjoying a drink. we had a wonderful experience and would highly recommend this hotel to our family and friends.

We would definitely recommend this hotel to our family and friends.

Amazing staff, went above and beyond. Massive top floor room. Lovely breakfast. Perfect central location.

Everything great.

I loved the cleanliness of the hotel, everything was spotless and well-maintained. The staff went above and beyond to make my stay enjoyable. The location was perfect, within walking distance of great shopping and fantastic restaurants. Silvia, the hotel manager, was especially hospitable and even arranged a wonderful dinner for me nearby.

Everything is exactly what I needed and wanted.

During my Christmas stay, I loved the beautiful decoration and festive atmosphere of the hotel. The holiday spirit was truly alive, which added to the overall experience. Additionally, the location of the hotel was absolutely perfect. It was situated right in the heart of the city, making it easy to explore all the main attractions and enjoy the Christmas festivities that were happening nearby. Lastly, I appreciated the friendly and helpful staff. They were always available to assist with any inquiries or provide recommendations on where to go for the best Christmas markets and events.

There were a couple of drawbacks during my stay. the room temperature was a bit chilly at night.

We had an amazing stay at the hotel. The location was perfect, right on a beautiful and lively street. The staff was incredibly friendly and helpful throughout our entire stay. The room was tastefully decorated and spacious, overlooking a stunning view. The breakfast was delicious and the gentleman in charge of it was attentive and kind. It was a special trip for my birthday, and the hotel went above and beyond to make it memorable by leaving a complimentary bottle of water and wine with a note. Despite a minor issue with the air-conditioning, everything else was fantastic. The hotel is conveniently located near the famous Palazzo Strozzi and even has a Gucci shop downstairs. I highly recommend this hotel.

We definitely got our money's worth with the incredible room upgrade we received. The top floor apartment had the most comfortable bed and luxurious linens. The location was perfect, right in the heart of the city, making it easy to explore. The staff at the hotel, especially Alessandra and Sylvia, were friendly and accommodating.

The only thing that could have been improved about the breakfast option was the coffee machine. However, the made-to-order espresso was excellent and made up for it.

We had a fantastic stay in this boutique hotel. The location is perfect, right in the heart of the city near restaurants and shopping. The staff were extremely helpful and gave us great recommendations for places to eat and things to see. The room was spacious, clean, and had a lovely view. The breakfast provided was delicious, with a good variety of options to choose from. The little personalized touches from the staff made us feel very welcome.

The noise from other guests and the salty bacon.

I had a fantastic stay at this hotel. The location was perfect - it was easy to reach by taxi from the airport and really close to the center of the city. It was within walking distance to the shopping areas and by the most important attractions in this city. The staff were friendly and helpful, and the breakfast was fresh and sufficient.

Nothing - everything was great!

My recent stay at Room Mate Isabella was fantastic! I was in Florence for 4 nights and had a wonderful experience. The staff were incredibly friendly and helpful, both at reception and in the breakfast room. Speaking of breakfast, it was delicious with a great variety of options. The location of the hotel is perfect, situated on a beautiful shopping street close to all the attractions. The room was quiet, the bed was comfortable, and the air-conditioning worked well. it was a great place to stay!

The value for the money was excellent and the room had a beautiful rustic feel. The location was perfect, being only a short walk to all of the major sights in the city. The staff at the hotel, from the receptionist to the breakfast servers, were incredibly friendly and attentive.

The breakfast selection could have been improved with more variety.

I absolutely loved staying at this luxurious hotel in the heart of the city. The location was perfect, right above the main shopping street and in between two Gucci shops. It was so convenient to be able to walk to all the main attractions of this vibrant city. The room itself was spacious and comfortable, with all the amenities I needed. The staff were so friendly and helpful, always going above and beyond to ensure my stay was perfect. The service was top-notch, from the room service to the helpful bell staff. The hotel had great facilities, including a restaurant and bar, and the breakfast was delicious with a wide variety of options. I couldn't have asked for a better experience.

I would highly recommend this hotel to my family.

The Location of this hotel is incredible, right in the center of the city. We were able to walk to all the major attractions within minutes. The room we stayed in was beautifully decorated, giving it a boutique-like feel. The breakfast provided was delicious and offered a good variety of options. The staff were friendly and accommodating, making our stay enjoyable. we had a great experience and would highly recommend this hotel.

Located in central Florence shopping area, with colorful decor. Spacious, comfortable deluxe double rooms, cleaned daily. Friendly and helpful staff, providing good restaurant recommendations and assisting with luggage. Fabulous location, near restaurants, shopping, and attractions.

Staying here was an absolute delight! The location was superb, with a prime shopping area right between two Gucci shops and directly above the main shopping street. It was also within walking distance to all the main attractions. The service from the entire staff, from reception to service, was exceptional. They provided a wide range of amenities, such as room service, laundry, and tours/ticket assistance. The room was comfortable, equipped with all the necessary amenities, including soundproofed walls. The dining and lounge areas were also very impressive with staff serving special diet menus.

I highly recommend this venue to anyone who is looking for an exceptional experience.

The hotel had a great location, being close to all the important tourist attractions. It was also conveniently located near shops and restaurants. The staff at the front desk were friendly and helpful. The room we stayed in was beautiful and comfortable, with high-quality linens and a spacious layout.

The building itself was old and showed signs of its age. The reception area was small and narrow, with only one person at the desk, which sometimes resulted in a wait.