We had a wonderful stay at Mate in Florence. The staff, particularly Erida, Andre Chidambaram, and Aman, were outstanding and fixed a problem with our room door in no time. The hotel's location allowed us to easily explore the city's historic center and major tourist sights. The decor was stylish, the hotel was super clean, and the staff were accommodating and helpful. Special mentions to Annalisa and Aman for their exceptional service. Highly recommended for families.

Would recommend this hotel.

Well decorated throughout. Good breakfast with a variety of options. Liked the well-stocked minibar. Friendly and helpful staff.

Traffic noise in the morning due to poorly closing windows. Poor lighting in the room for putting on makeup.

I had the pleasure of staying at this place and it was an absolute delight! This venue is conveniently located near the train and coach stations which made my travels very easy. It is also situated in a great spot which allowed me to easily explore all the major tourist attractions that are just a short walk away. The staff here are beyond amazing with their warm and welcoming service, they speak very good English too. The room amenities including ironing facilities, heating, air conditioning, tea and coffee facilities, mini-bar. Additionally, the restaurant and bar/lounge area are perfect for a relaxing evening in.

My experience here was fantastic and I will definitely return. The breakfast served between 7:30-12 pm was a great way to start my day and the free toiletries provided in the room were a lovely touch.

Fantastic staff, accommodating and friendly. Excellent breakfast with delicious omelette and coffee. Convenient location near main sites but still peaceful at night. Value for money.

Could not be improved in any way.

Our room at Mate was small, but it was clean and comfortable, perfect for the price we paid. The location was excellent, close to the train station and only a short 10-minute walk to the city center. The breakfast was delicious with a variety of options to choose from. The lobby had a unique and authentic decoration that gave it a charming Wes Anderson movie vibe. The receptionists were incredibly friendly and helpful. Despite our room facing the main street on the 1st floor, we didn't experience much noise. I would definitely recommend this hotel for its great value and pleasant experience.

I recently stayed at Mate Luca for a few days and it was fantastic. The hotel is conveniently located near popular attractions, restaurants, and convenience stores. The staff was incredibly friendly and accommodating. The price was fair and the wifi connection was strong, perfect for those who need to work remotely. The hotel itself was modern and cozy, with a unique and quirky decor that I really enjoyed. The comfortable room and good breakfast spread made my stay even more enjoyable. I highly recommend this hotel.

I do recommend this hotel.

The breakfast lounge at this hotel is vibrant and stylish, with Marilena and her team members, Elena and Daniela, providing excellent service. The location is ideal, within a short walk of major sights. The room is comfortable and the bathroom is clean. The staff, especially Luca at reception, is friendly and always smiling. The hotel has a trendy and colorful interior, creating a pleasant atmosphere. The breakfast offers a wide selection, and the rooms have great views of the city.

The lobby space and common areas could be better utilized.

We had a great stay at this hotel with a perfect location, just a short walk from Firenze's main attractions. The room was not very spacious but had all we needed for a comfortable stay. The staff were very hospitable, professional and helpful, making our stay even better. The breakfast was delicious and there were plenty of options to choose from. Moreover, the sheek decor of the hotel made it feel very luxurious and elegant.

The noise level from the street outside could be heard from the room, causing some disturbance during the night.

Amazing stay, great sleep. Lovely big bed, spacious room. Excellent breakfast with variety. Helpful and friendly staff. Awesome location, close to attractions

No negatives from this place.

Great location, within walking distance of major attractions and restaurants. The hotel had a luxury feel with stylish decor. Prompt and tasty breakfast.

Limited parking options as the hotel is located in a Limited Traffic Zone.

I experienced top-notch hospitality during my stay at Ace. Every little request was attended to, from providing print outs to advising on local sights. The staff went all the way in making my stay comfortable. The location is great, within walking distance of the railway station and near the attractions. The breakfast spread was good and sumptuous. I highly recommend Ace for their exceptional service and hospitality.

Mate Luca made our stay in Florence unforgettable! The attention to detail in the room and the friendly staff made us feel right at home. The location was perfect, within walking distance of the train station and popular attractions. The breakfast was delicious and the staff always went above and beyond to accommodate our requests. The hotel had a charming, quirky atmosphere and the rooms were beautifully decorated. We would definitely choose to stay at Mate Luca again.

Nothing to be said.

The hotel was in a quiet neighborhood but still close to the center of Florence, making it a convenient location for exploration. The rooms were spacious and comfortable, with a big and comfortable bed. The breakfast selection was great and open until 12, which was convenient for us as backpackers. The staff, particularly Andre, were helpful and friendly. They even prepared breakfast packs for us when we had to catch an early flight, which was a nice touch.

Felt very lucky to have found this gem of a hotel. The staff were patient, always smiling, and eager to help.

I had an absolutely amazing stay at this hotel. The room was spacious, with a lovely big bed and all the necessary toiletries provided. I also appreciated the fridge in the room. The breakfast offered a great selection of hot and cold dishes, and the freshly made coffee was a perfect start to the day. The staff, particularly Mirko at the reception, were incredibly helpful and provided detailed maps and suggestions for attractions and restaurants.

Nothing not to like.

I had an amazing stay in this hotel during my city break. The location was fantastic, close to all the main attractions but still peaceful and quiet. The room was well-equipped and comfortable. The breakfast was delicious with a good variety of options, and the flexible breakfast hours allowed for a relaxed start to the day.

I honestly can't think of any negatives about this hotel. Everything from the staff to the amenities was top-notch.