Convenient location at bottom of family lift, with direct access to other lifts. Detailed information provided for ski rentals and in-apartment appliances. Enjoyed the nice onsen and friendly ski concierge service. Reserved, covered parking spot provided.

I had an exceptional experience at the hotel. The room exceeded my expectations with its spaciousness and the bed was incredibly comfortable. I was pleasantly surprised by the well-equipped kitchenette. The staff were friendly and fluent in English.

One specific situation that happened to a guest that I can relate to is the inconvenience with the bathroom lighting. The movement sensor was a bit too sensitive, turning off the light too quickly.

I visited this hotel during Easter, and I must say that I loved the views from my room. the room was also very spacious, which gave me enough space to move around comfortably. the hotel's location was perfect, being close to some great places to eat and easy to get around. the staff was friendly and helpful as well.

The breakfast was a disappointment. It was of poor quality, and the coffee was often cold.

I was pleasantly surprised by this luxurious 4-star hotel. The room was much more spacious than I expected, with a large bed and a well-equipped kitchenette. The staff were incredibly friendly and spoke English fluently, making communication a breeze. The location of the hotel was superb, right at the bottom of a ski slope and within walking distance to a variety of local cafes and restaurants. It was perfect for enjoying a day of skiing and then unwinding at a nearby eatery.

I would highly recommend this place to friends. The location, service, and quality of this hotel are truly exceptional.

Positive aspects of our stay at Aya Niseko: Excellent location near family lift, detailed information provided, nice onsen, convenient ski concierge service, friendly staff, reserved parking spot. Yotei, available parking.

Didn't dislike anything about the property.