Excellent location, friendly staff, spacious rooms, modern amenities, helpful kitchen staff.

No issues.

The value for money was excellent, and the room exceeded our expectations with its spaciousness and provided amenities. The location was convenient, being close to public transportation and nearby attractions, and the staff were incredibly helpful and courteous throughout our stay.

Food for breakfast could have had more variety.

We loved the convenient location - just a short walk from Kyoto Station and right across from Toji station. The proximity to Toji Temple and its beautiful gardens was a highlight of our trip. The hotel's recommendation for a nearby restaurant was fantastic, with delicious traditional meals cooked right in front of us. The convenience stores nearby were a bonus for affordable snacks and supplies. On rainy days, the complimentary umbrellas came in very handy. The room was clean and comfortable, perfect for a good night's rest and showers. The breakfast included in the price was useful, although a bit more variety on the sweet side would have been nice. The dining area was great for enjoying our bento box dinners from the train station, and the complementary tea and coffee were a nice touch. The hotel had helpful features such as the ability to check if the coin laundry was available on the TV, and two elevators and a smoking room. The staff was friendly and accommodating.

Felt well taken care of, no complaints.

My stay at Comfort Hotel was beyond my expectations! The room was spacious and the WiFi was fast. The breakfast, though not perfect, was good. The location was convenient, being near the Toji train station and various restaurants. The coffee throughout the day was above average. I highly recommend this hotel.

One drawback was the limited breakfast options, especially for those seeking more traditional items. Additionally, the laundry system could use improvement as waiting for an available machine took a considerable amount of time.

comfortable rooms, amazing breakfast variety, helpful staff, convenient location near train station and Toji temple, complimentary extras like tea and coffee, great library and lounge space.

Cleaning service missed trash bins on first day.

Clean room, spacious bathroom, friendly staff, good location near transportation, complimentary drink and snack, smart TV with Netflix.

None.

Very helpful staff, good English communication. Affordable with inclusive breakfast and tasty boiled eggs. Convenient laundry machine with TV monitoring. Central location, close to train and bus station, with nearby convenience store.

Nice hotel, breakfast included and the staff was friendly. The room was spacious and had a great view. The location was perfect, close to public transportation and walking distance to many attractions.

The staff at check-in was dishonest and unprofessional. We had trouble with our room card and had to go back to the reception desk.

We had a fantastic stay at this hotel. The rooms were clean and spacious, with enough room to fully open our suitcases. The hotel had great facilities, including a nice common area where we could relax and read. They even provided free drinks and snacks, which was a nice touch. The location was perfect, as it was right across the street from the Toji train station and next to the subway. It was also close to a shopping mall with plenty of restaurants and stores to explore. Additionally, we enjoyed visiting the nearby historical architecture at To-ji Temple. The staff were friendly and professional upon our arrival, making us feel welcomed and well taken care of.

Nothing, it is perfect.

TV feature to check breakfast area and laundry status was mind-blowing.

My stay at this hotel was fantastic! The best aspects were the cleanliness, hotel facilities, transportation, and location right across the street from the Toji train station and right next to the subway. The hotel was immaculately clean and everything looked exactly like it did in the pictures. The staff were incredibly friendly and helpful, making my stay even more enjoyable. The convenience of being able to step outside and have the train station right there was a major plus, making it easy to navigate this city and explore all the attractions. And I can't forget to mention the delicious complimentary breakfast!

Good location: The hotel was conveniently located near public transportation, making it easy to get around and explore the city. There were bus stops and train stations within walking distance, which was a big plus. Quiet and clean room: The room was clean and well-maintained, providing a comfortable and peaceful environment to relax in after a long day of sightseeing. Friendly staff: The staff at the hotel were friendly and helpful, always ready to assist with any questions or concerns.

Uncomfortable pillows: Unfortunately, the pillows provided were hard and lumpy, making it difficult to get a good night's sleep. Limited breakfast options: While the breakfast served at the hotel was decent, after a few days it became a bit repetitive and boring.

I had an incredible stay at this hotel! The cleanliness was top-notch, with well-maintained and spotless rooms. The hotel facilities were superb, offering modern and well-furnished rooms. The location was perfect, right next to the subway station, which made getting around the city a breeze. Additionally, the hotel's proximity to major attractions and bus stops made exploring this city incredibly convenient. Lastly, the staff were friendly, professional, and always willing to assist.

Nothing negative to say.

Convenient location near train and bus stations. Comfortable rooms and diverse breakfast options. Helpful staff with good English skills. Enjoyed the cafe/library space. Complimentary extras like tea, coffee, and snacks.

Super convenient location near train station, 24/7 store nearby. Helpful staff with auto-check machine. Delicious and varied breakfast options.