the location of the hotel, right in the middle of shopping areas, nightlife, and great restaurants, was absolutely perfect. the rooms were spacious, especially considering the usual standards in Japan. the separate bathing area in the bathroom was a nice touch, and I enjoyed a relaxing soak in the tub. the staff at the hotel were incredibly helpful and went out of their way to assist with taxi bookings. the lobby always had a fresh scent, and the breakfast offered a tasty mix of Western and Japanese options. the lobby coffee shop was a pleasant spot to charge my phone and the staff there were friendly. I would definitely stay at this hotel again.

Everything was spot on. 👌

The location of Cross Hotel was fantastic, right in the heart of the shopping area and close to many restaurants and stores. The Nampo metro station was just a short walk away, making it convenient for exploring the city and getting to the airport. The room was spacious and comfortable, with a large, comfortable bed. The bathroom was well-designed, with a separate shower and tub. The breakfast buffet offered a nice selection of quality food. I had a great experience at Cross Hotel and would recommend it to others.

I had an amazing stay at this hotel! The location is superb, just by the river and easily accessible from the Namba stations with a short 10-minute walk. It is right smack in between shinsaibashi and Dotonbori, only a 3-minute walk to each. The room surprised me with its cleanliness and size, making my trip truly feel like a vacation. The staff was also very helpful, pointing out directions to the loop bus and proactively offering an umbrella when it was forecasted to rain. I was impressed with their excellent service and bilingual communication skills.

I would highly recommend this hotel to friends.

Staying here was such a great decision! It's in the central area, near major subways, with shops and restaurants all around. I loved how this place was in a very busy area of the city, it was a great contrast from the other less brash cities I visited in Japan. Additionally, the staff spoke excellent English and understood quality customer service. They accommodated my request for a quiet room and put me at the end of the hall. The room amenities were also great, including tea and coffee facilities and plenty of toiletries provided.

I would definitely recommend this hotel to family and friends, it was such a great experience!

The value for money at this hotel was amazing! the room we stayed in was very spacious and the bathroom was fantastic. We even received a little pamper gift which was a nice touch. the location of the hotel was very convenient, just off Dotonbori, so it was great to have a short walk back after a long day of exploring.

We got excellent value for our money, with a well-facilitated and modern room at Cross Hotel. The location was perfect, right in the heart of Dotonbori, and the staff treated us with friendliness and helpfulness throughout our stay.

Breakfast delights could be improved with more gluten-free options and better-tasting coffee.

Perfect location, slick and contemporary hotel, well-equipped room, professional and welcoming staff, enjoyable and clean room, dream bathroom.

Nothing to fault.

Spacious room, clean modern hotel, attentive staff, convenient location near Dotonbori, nice shower.

Absolutely nothing to say about dislikes.

Lovely staff, clean and comfortable, great location, modern decor, delicious breakfast.

No significant negatives.

The complimentary drinks and snacks in the lobby were a nice touch. the hotel was conveniently located near the city center and shopping areas. the breakfast had a good variety of foods to choose from.

The room had a musty smell that made it difficult to breathe. the bed was small and uncomfortable.

The Cross Hotel in Osaka is simply amazing. The location is unbeatable, right in the heart of the vibrant Shinsaibashi area with shopping, dining, and nightlife at your doorstep. The rooms are spacious, clean, and feature a separate bathing area. The staff is attentive and friendly, providing excellent customer service. a fantastic stay.

All was perfect.

Conveniently located near popular shopping and dining areas, this establishment provides clean rooms with courteous and accommodating staff. The hotel has an on-site breakfast option, while nearby cafes offer diverse food and drink selections. Rooms are spacious and equipped with small fridges, high-quality toiletries, fast-cooling air conditioning, and an amazing tub. The hotel staff is helpful and can assist with luggage storage, taxi arrangements, and dinner reservations. A good choice for those seeking a very central and comfortable stay.

Excellent location, close to train station and popular shopping and dining area. Friendly staff allowed early check-in. Spacious and clean room with impressive bath area. Highly recommended.

Great location! Right in the heart of all the action, perfect for exploring Dotombori. My room was cozy but had all the amenities I needed. The bathroom was amazing, loved the Japanese toilet. The staff was friendly and helpful, and the price was reasonable. I would definitely stay here again.

Looking for a convenient place to crash while exploring the buzzing streets of a vibrant city? This hotel is located in the heart of the action, just steps away from the lively shopping and dining district. The reception area offers a cozy atmosphere with a café that serves tasty treats like cupcakes and coffee. The hotel is situated on the traffic side of a busy road, providing easy access to transportation options for exploring Osaka and its surroundings. With its central location, you won't have to go far to satisfy your cravings for delicious food and indulge in some retail therapy.

The hotel rooms may not be the most modern or updated, with some noticeable wear and tear.