We loved the convenience of this hotel's location near Shinagawa station. The hotel was just a short walk away, making it easy for us to access transportation and explore the city. The cleanliness of the hotel was exceptional, and the staff provided excellent customer service, going above and beyond to ensure our stay was enjoyable. The hotel facilities were well-maintained and the Japanese garden with the koi pond was a beautiful and serene spot to relax and unwind.

Nothing, all great.

As a disabled traveler, I appreciated the large and comfortable rooms at the hotel. The Japanese garden and pond added to the overall tranquility and beauty of the property. The concierge was incredibly helpful, providing assistance with any questions or concerns that I had. The complimentary shuttle from Shinagawa station was a great convenience for getting to and from the hotel.

Felt warmly welcomed and had nothing to complain about during my stay.

We had a fantastic stay at this hotel, located next to a beautiful park and very close to the main train station. The room was spacious and comfortable, with all the necessary amenities for a great night's sleep. The bathroom was clean and modern with plenty of hot water. The staff was friendly and welcoming, providing excellent service throughout our stay. The breakfast options were delicious and varied, catering to different dietary needs. We also enjoyed the stunning view from our room and the convenience store nearby.

We did have some issues with the credit card hold at check-in, which was not released until check-out.

We had an amazing time on top of a hill, surrounded by a beautiful garden area, at this luxurious hotel. The service was exceptional, with 24-hour room service, dry cleaning, and housekeeping. Our room was well-equipped with amenities like an ironing board, electric kettle, mini-bar, and safe. The staff was friendly and helpful, and the massage we had was the perfect way to end our stay.

We highly recommend this place to our family and friends.

I recently stayed at The Prince in Tokyo for a few nights. The hotel is conveniently located near Shinagawa station, making it easy to get around the city. The room was spacious and comfortable, with a beautiful view. The staff were helpful and friendly, going out of their way to make sure I found the correct hotel building when I arrived. The hotel complex also has a lovely garden and access to facilities in the sister hotels, adding to the overall experience. I would definitely recommend this hotel.

100% Recommend this hotel.

Conveniently located near Shinagawa station. Comfortable and soundproof rooms ensure a good night's sleep. Beautiful garden and pond on the premises. Multiple restaurants within walking distance. Free shuttle service to and from the train station.

Great staff, spacious rooms, convenient location, beautiful garden, value for money.

Nothing all excellent.

The location of this hotel is fantastic as it is very close to the main train station and relatively close to the airport. The hotel facilities are clean and well-maintained, and the staff is helpful and friendly. Additionally, the breakfast provided at the hotel is delicious and the transportation options in the nearby area are convenient.

Nothing to be said.

We had a wonderful stay at this elegant hotel. The location was convenient, with a free shuttle service from the nearby train station. The hotel is surrounded by a stunning Japanese garden, perfect for a relaxing stroll. The room was spacious, clean, and comfortable. Despite a few minor inconveniences, the overall experience was top-notch. I highly recommend this hotel for a tranquil stay in Tokyo.

The free shuttle service and cozy atmosphere were nice. the English newspaper was a plus, and the breakfast buffet was great. Location near the train station was convenient.

The room was not very clean, and there were no toiletries provided. the staff were not very helpful, and the air conditioning did not work.

Spacious rooms provided ample space for stretching, with comfortable bedding. Club lounge and garden view were enjoyable, with simple breakfast options. Located in a beautiful area with easy access to Shinagawa station and other attractions. Staff was attentive and helpful, making for a great value stay. Amenities like whirlpool and sauna were a nice addition after a long day.

Comfortable room, great location, beautiful garden, helpful staff.

No negatives from this place.

The bed was very comfortable and the bathroom had plenty of amenities like robes and slippers. the hotel had a beautiful Japanese garden which added a nice touch to the atmosphere. the location was also great, with a short walk to the nearby train station and a convenient shuttle service available.

The rooms were outdated and in need of renovation, especially the bathrooms. the lack of soundproofing made it noisy at night, and the early morning cleaning could be disruptive.

We loved the convenient location next to a beautiful Japanese garden, only steps away from the train station. The air conditioning in our room was comfortable. Prince Hotel was a great choice for our stay.

We absolutely loved our stay at this hotel! The location is perfect, nestled on a hill in a tranquil area with stunning Japanese gardens next door. It was such a peaceful and serene environment, far away from the hustle and bustle of the city. The hotel itself is beautiful, with a spacious and comfortable room that made us feel right at home. The staff were incredibly helpful and friendly, always willing to go the extra mile to ensure our stay was perfect. The free shuttle service from the train station was a huge convenience, and the drivers were always punctual and went out of their way to assist us. We also appreciated the range of amenities provided, from the welcome drink to the well-equipped room. a fantastic experience!

We would highly recommend this hotel to family and friends.