The highlight of my stay was definitely the private onsen with stunning views. The meals were exquisite and beautifully presented. I also enjoyed the traditional futon-style bedding. a serene and luxurious experience worth recommending.

the private bath in my room at Balinese Onsen Ryokan was bigger than expected and the water temperature was perfect. the views from the room were absolutely breathtaking and the staff were incredibly friendly and welcoming. Each room had its own bath, shower, toilet, basin, and a private onsen on the deck. the room itself was spacious and the beds/futons were incredibly comfortable. the breakfast and dinner were served in our own dining area, which added to the pleasant experience. I also appreciated the selection of bath and body products provided in the room.

Nothing I didn't like to be fair. 😊

This incredible Ryokan is the perfect base for exploring the beautiful Hakone region. The location, near the Hakone-Yumoto station, makes it easily accessible. The rooms are stunning, with spacious bathrooms and luxurious amenities. The service is top-notch, with attentive staff ensuring your every need is met. The breakfast options are varied and delicious, providing a great start to the day. The private onsen offers a relaxing and serene experience, allowing you to unwind after a day of sightseeing. The breathtaking view from the room adds to the overall charm of this Ryokan.

Some guests mentioned that the dinner options could be improved.

The value for money was great and the room was fantastic, with a comfortable futon and a soothing in-room onsen. The staff treated us well and gave us a warm welcome with a drink upon check-in. The location was convenient, just a short walk from the main train station.

The only thing that could have made the breakfast better was more vegetarian options in the selection.

We stayed in a private room with a stunning view of the mountains. The breakfast in the private dining area offered a mix of western and Japanese dishes. The onsen facilities were amazing with a private in-room onsen and a beautiful outdoor public onsen.

The location was not very convenient for those who prefer not to walk much.

The location is perfect - nestled in a quiet neighbourhood amidst all the nature with a view of the mountains. The service is top-notch with room service, housekeeping, valet parking, and shuttle service. We loved the welcome drink and happy hour, and the in-room amenities such as heating, air conditioning, terrace, in-room safe, soundproofed rooms. The dining options were fantastic with a restaurant and bar/lounge area offering special diet menus. The staff were friendly and accommodating too, making our stay even more pleasant.

The private onsen had a picturesque view of the surrounding landscape. The staff was friendly and helpful. They catered to specific dietary needs. The room was well-equipped with amenities. The Balinese-style decor created a relaxing ambiance.

I had an amazing experience staying at this luxurious hotel. The staff were incredibly helpful and made me feel welcome from the moment I walked in. The room was spacious, clean, and very comfortable, with a thick and soft sleeping mattress that provided excellent support. I particularly enjoyed the private onsen bath and the bathroom setup inside my room. It was truly satisfying. The hotel also offered free parking for a whole day after check-out, which was a great convenience for me.

A sulfur smell mixed with dirty water outside the main entrance of the hotel. It was a bit unpleasant, but it didn't affect my overall impression of the place.

The location was perfect for a relaxing holiday in the mountains. the staff members were friendly and welcoming, and they always offered great recommendations for local activities. We were pleasantly surprised to receive two complementary drinks upon our arrival. the outdoor hot bath was definitely the best aspect of our stay; it offered a stunning view of the mountains and was very relaxing.

Although the dinner quality was acceptable, it wasn't spectacular and we were served courses out of order and in a rush. the air conditioning and dehumidifier were noisy, and the light in the toilet automatically turned on and woke us up during the middle of the night.

I had a fantastic stay at this Indonesian/Japanese Onsen hotel. From the moment I arrived, the staff were friendly and welcoming. The private dining experience was exceptional, and I truly felt special. The highlight was the hot spring in my room, which was absolutely amazing. I will definitely be recommending this hotel to all my friends.

Spacious room, friendly staff, private onsen, great views, comfortable beds, delicious meals.

Nothing, it is perfect.

As young holiday goers, we were blown away by the Bali-style ambiance and beautiful views. The public onsen had extended hours, perfect for night owls like us. The service was exceptional, and the steak dinner was a long and satisfying course. The western-style breakfast was the best we've had at an onsen. The private onsen overlooking the hills was a truly serene experience. The room was stunning and comfortable, and the staff was attentive and accommodating.

Felt incredibly fortunate to have discovered such a unique and amazing place, with no complaints whatsoever.

I had an absolutely fantastic stay at this hotel! The cleanliness of the hotel was impeccable, and the onsen was a delightful experience. The hotel facilities were top-notch, providing a comfortable and relaxing atmosphere. The location was ideal, with easy access to convenient stores and transportation. The staff went above and beyond in ensuring my stay was enjoyable.

Nothing, it was perfect.

We had an incredible stay at a beautiful ryokan in Hakone. The private onsen on the balcony of our room was absolutely fantastic, providing a peaceful and relaxing atmosphere. The view from the onsen was great, allowing us to soak in the hot water while enjoying the surroundings. The room itself was amazing, with all the amenities we needed. The staff were delightful, providing friendly and attentive service throughout our stay. We even received two free drinks at check-in, which was a lovely gesture. The bar at the ryokan was also great, offering a nice spot to unwind and enjoy a drink. I highly recommend this Balinese Onsen Ryokan Hakone Airu for a wonderful experience.