We had a great value for our money at this hotel. The room was spacious and clean, and the location next to the beautiful Lake Ashinoko was perfect. The staff treated us with exceptional kindness and helpfulness throughout our stay.

Breakfast delights, but could use a bit more variety.

This hotel is located up in the hillside, at the last bus stop and in a very small village where there is nothing to do. It may seem inconvenient, but it offers a peaceful and unique experience. The rooms, located on the second floor, have a nice view and come with different choices of food for breakfast, which is included in the price.

All was well with this hotel.

The view of the lake from the hotel terrace was absolutely breathtaking. We enjoyed sipping our morning coffee while taking in the serene beauty of the surroundings. The onsen bath was a delightful experience, offering relaxation and rejuvenation after a long day of exploring. The food served at dinner was delicious and thoughtfully prepared. The staff were attentive and helpful throughout our stay. I highly recommend this hotel for its scenic location and excellent amenities.

We had a fantastic stay at this hotel. The staff were extremely helpful, even arranging for a personal belonging to be sent to our next accommodation. The buffet breakfast had a wide selection of Japanese food and had a lovely view of the lake. The hotel was conveniently located close to the pier for the boat trip, the Hakone Ropeway, and the activities at Lake Ashinoko.

Nothing to dislike.

Professional staff, great dinner and breakfast, superb onsen, beautiful Japanese room, comfortable beds.

Didn’t dislike anything about the property.

Located on a hill in a small village, this hotel offers buffet-style dinner and breakfast with Japanese and Western cuisine options. Spacious rooms and a relaxing onsen with an outdoor area. Convenient bus stop and vending machine with drinks available. Peaceful location with easy access to boat cruise and cable car. Helpful and professional staff. Clean and comfortable rooms. Onsen well-maintained with a lovely outdoor area. Calm and beautiful atmosphere. Amazing Japanese room with comfortable futon beds. Enjoyed trying the onsen. Possibility of dining outside the hotel. Convenient location next to the lake and cable car. The hotel is clean and conveniently situated near the Togendai ropeway and bus stop. Good onsen facilities, especially outdoor ones. Enjoyed the terrace.

We had a fantastic stay at this hotel. The location was very convenient as it was close to the pirate boat stop, making it easy for us to explore the area by boat. The hotel was also located near the cable car and had beautiful surroundings. The staff were friendly and helpful, going out of their way to make our stay comfortable. The breakfast provided a good spread of options for our family, including some Western food choices. the cleanliness of the hotel and its facilities were excellent.

No negatives from this place.

We had a fantastic stay at this hotel. The location was perfect, as it was just a short walk from the Togendai station, making it convenient for transportation. We were able to easily access the daytime activities and board the ship to explore other towns on the lake. The hotel facilities were excellent, with spacious grounds and a beautiful onsen area. The outdoor bath and steam room were particularly impressive. The cleanliness of the hotel was top-notch, and the staff were very helpful and polite. The buffet breakfast offered a wide variety of delicious food, both Western and Japanese styles.

Nothing negative to say.

The onsen was quite big with many different baths, making it a great place to relax and unwind. the dinner at the hotel was a combination of menu and buffet, which was perfect for satisfying hunger after a day of hiking. Additionally, the hotel is situated in a beautiful location surrounded by nature, offering a peaceful and serene atmosphere.

One of the main drawbacks of the hotel is its remote location. There are no restaurants nearby, and it is a 1 hour bus ride from the nearest train station.

The hotel is conveniently located near the lake where we can board the ship to explore other towns. Additionally, it is just next to the rope way station, making it very convenient for foreign travelers. The hotel is also very close to the bus stop, making transportation easy.

The hotel lacks extra activities or facilities like some other ryokans in the area.

The hotel's location was perfect - just a short walk from the lake. The hot spring facilities were amazing, with both indoor and outdoor baths. The staff was polite and attentive. The dinner was wonderful, and the breakfast buffet was great too. We also appreciated the option to send our luggage ahead to the hotel.

Can honestly say there wasn't anything not to like.

My first onsen experience at the Hakone Lake Hotel was simply amazing. The relaxation and rejuvenation I felt after soaking in the hot springs was unparalleled. The Japanese style room added to the beauty and coziness of my stay. The facilities and amenities provided were clean and of great quality. And let's not forget the breathtaking view of the Lake from the dining area. I had a fantastic time and would definitely recommend this hotel.

the food was exquisite with plenty of variety for both dinner and breakfast. the onsen were beautiful and very relaxing. the room was clean, modern yet traditional, and had comfortable futons. the location was great, close to the bus stop, ropeway, ship ride, and the lake. it was an amazing experience and we would definitely recommend the half board package.

Nothing to complain about at all! 👌

Great Japanese vibe and awesome onsen experience. The hotel offered traditional Japanese style rooms and the onsen was an authentic experience, complete with indoor and outdoor hot baths. the view was amazing! Beautiful location near the lake and convenient access to transportation.

Poor communication and lack of English skills. We had difficulty communicating with the staff, as most of them had very limited or no English.

I recently had the pleasure of staying at a hotel in Hakone and was pleasantly surprised by its value for money. The prices were very reasonable for what you get in return. Additionally, the staff paid great attention to detail and provided excellent service. The location of the hotel was convenient, allowing easy access to popular attractions such as Lake Ashi and the Ropeway station. The hotel itself was beautiful, especially if you arrive by car.

All was satisfactory, nothing to complain about.